Temporary Administrator

Temporary Administrator
Temporary contract (circa 3 months)
Full-time, office-based (37.5 hours per week)
Northampton, NN4
£13.33ph

We are seeking an organised & reliable Administrator to support our client's Customer Service department. This is a short-term temporary contract with a likely duration of 3 months.

You must be available to start immediately and to work at least until August/September as this role is providing cover across the department. You will need to be available to work on a day shift Monday to Friday, between the hours of 8am and 6pm.

Key duties and responsibilities for the Administrator role:

Support the CS team with coordination of supplies, deliveries, and orders.
Back-order management, updating of order information and customer details using internal systems.
Follow up on action points to ensure timelines are adhered to
Work closely with internal teams to support service delivery
Checking and processing of invoices
Resolve any customer enquiries or forward to the team as needed.
Support delivery of team KPIs, and undertake any other tasks as required by management team.Key skills and experience required for the Administrator role:

Fluency in English and one of the following languages: Swedish, Finnish, Norwegian is highly desirable
Previous experience handling enquiries, processing orders/invoices and general office administration.
Previous administration & customer service experience, ideally in a logistics, manufacturing, or pharmaceutical service-driven environment.
Good organisation, time management and communication skills
Professional telephone manner
Accuracy and attention to detail and strong IT proficiency

Additional information:

Temporary contract role (you will be employed through Impact on assignment at our client)
Office-based (no option for WFH/hybrid)
Rotational shift (8am - 4pm, 10am - 6pm rotating weekly. 9am - 5pm on Friday)
This role will be supporting Nordic customers so a relevant language (above) is needed.

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

All responses will be managed in accordance with GDPR.

Impact Recruitment is an employment agency working on behalf of our client