Join to apply for theTechnical Project Managerrole atOcean Holidays
Join to apply for theTechnical Project Managerrole atOcean Holidays
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Ocean Holidays was founded in 2004 by two sets of brothers: Daniel and David Ox and George and Harry Hastings, who are still very much active in the business today. They set out selling holidays with no website, just a handful of staff and Teletext as their only form of marketing. From these humble beginnings, Ocean Holidays was created, and the company now consists of three unique and distinct travel brands: Ocean Florida, the largest direct to consumer Florida specialist of its kind in Europe; personalised travel management company, Winged Boots which leads in luxury leisure followed by business travel; and Ocean Beds, the largest worldwide provider of Florida vacation home rentals to the global travel trade. With Headquarters in Romford, and another in Davenport, Florida, Ocean Holidays continues to innovate and evolve within the travel industry. In January 2023 Ocean Holidays were awarded the inaugural Employer of the Year award at the Travel Weekly Globes, followed by the Travel for All Award in January 2024, for its industry-leading accessibility programme. As one of the UK’s fastest-growing travel companies, Ocean Holidays continue to provide an environment where its people can thrive, and where growth and great culture go hand-in-hand.
There are many benefits that you can expect in return for your dedication and your commitment to making our customer’s dreams come true:
- Discounted personal travel and a dedicated staff travel agent that will organise your holiday.
- Private Health Care after probation passed -WPA - discounted gym membership at Nuffield Fitness & Wellbeing Gyms and Fitness First, Spabreaks.com and Yourgolftravel etc.
- Profit Related Pay
- Flexible/remote/hybrid working to promote our culture of supporting work/life balance.
- An Employee Assistance Programme which provides confidential information, advice, and support 24 hours a day. This includes advice on health, relationships, money, career, retirement, and many other areas of support.
- Access to free professional financial advice
- Enhanced family-friendly policies
- One Ocean Forum – a group of employees representing the interests of all employees.
- Long service awards
- Honest, transparent, and two-way communication via regular newsletters and regular virtual and in-person Town Halls
- Cost of test and contribution towards glasses
- Life Insurance
- Additional holiday days based on length of service
- Christmas saving scheme.
- Day off on your birthday
- 2 x ‘Do the Right Thing’ days (dedicated charity days)
- Reward Gateway Employee discount platform that gives easy access to savings at hundreds of retailers
- Cycle to work scheme.
- Smart Tech after probation
About the Role
We're now looking for a highly skilled and proactive Technical Project Manager to join our team and play a pivotal role in driving the effectiveness of our internal systems and processes.
Responsibilities
- Lead the configuration and continuous improvement of our back-office system across all functional areas: product, sales, finance, and customer service.
- Own and manage system user access and permissions to ensure robust user management and security.
- Strategize, plan, and execute configuration changes and enhancements aligned with operational goals.
- Oversee supplier API integrations, including third-party connectivity and in-house stock management methodologies.
- Work closely with internal departments to resolve system and supplier configuration queries, investigate issues, and provide practical solutions.
- Collaborate with internal stakeholders and external development teams to scope, specify, and deliver new technical features and functionality.
- Identify day-to-day opportunities to streamline workflows and support operational teams in getting the most out of the system.
- Take ownership of technical project delivery, ensuring timelines, dependencies, and quality standards are met.
Qualifications
The ideal candidate for this role would be someone with strong hands-on experience in travel back-office system configuration and a deep understanding of how travel businesses operate—from sales and product to finance and customer service.
Required Skills
- Proven experience working with back-office systems in a travel company (tour operator or travel technology provider).
- Strong understanding of travel product management, including hotel connectivity, contracts, allocations, and third-party integrations.
- Confident in working across departments to align business needs with system functionality.
- Experience managing supplier APIs and travel technology platforms (e.g., hotel bedbanks, GDS, channel managers).
- Hands-on technical experience with system configuration, troubleshooting, and delivery of new system features.
- Excellent communication and project coordination skills, with the ability to translate business needs into technical specs.
- A proactive, problem-solving mindset with the ability to work independently and collaboratively.
Preferred Skills
Working with the technology team, you’ll be responsible for the technical optimisation, configuration, and management of our back-office systems. You’ll act as the key link between operational teams, IT, and external developers—ensuring that our systems are performing efficiently, adapting to business needs, and evolving in line with industry developments.
Negotiable based on experience
Equal Opportunity Statement
For us, diversity is a business imperative – one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense. We are a customer experience-driven business, and a diverse workplace means that we not only build a healthy culture of diversity and tolerance but can also serve our clients with empathy and understanding. Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging, connection and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with our vendors and clients, and ultimately lead with purpose.
Seniority level
- Seniority levelMid-Senior level
Employment type
Job function
- Job functionInformation Technology and Project Management
- IndustriesTravel Arrangements
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