Part-Time Customer Support Executive

London
3 weeks ago
Create job alert

Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project.

This exciting role could be an ideal step for a Part-Time Customer Support Executive who is looking to get their foot in the door of the pharma industry, the successful candidate will have a relevant experience within Customer Service.

Part-Time Customer Support Executive
Offices based in Canary Wharf
Hybrid working
£14.20ph
PART-TIME
25 hours per week (Monday to Friday)

Key responsibilities:

Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
Support the operations of our core CEC services which includes but is not limited to:
Primary contact channels e.g. telephone and emails
Helpline support services
Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
Being alert to campaigns or developments that may impact the team and/or increase demand

An amazing benefits package includes:

Weekly pay every Friday
Easy timesheet accessibility with mobile support
Up to 29 days annual leave
Perks at work and discount schemes for all major retailers and over 150 high street stores
Access to free eye-care vouchers and discounts towards glasses for VDU purposes
Access to well-being platforms
FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
Temp of the Month awards
Dedicated consultant to support your job search and offer expert interview tips

Advertised by Office Angels London Bridge

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Related Jobs

View all jobs

Part time Temporary Receptionist JOB SHARE

Part-time Receptionist/Administrator

Part-Time Customer Support Executive

Associate/Associate Partner - Healthcare Planning

Talent Partner

Principal/Partner Life Sciences Executive Search

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Rural-Remote Biotech Jobs: Making Waves Beyond the Big Cities

A Fresh Outlook for Biotech Professionals When people think of biotech jobs in the UK, their minds often jump to the famous “Golden Triangle” encompassing London, Oxford, and Cambridge—areas historically rich in research institutes, biotech start-ups, and Big Pharma headquarters. While these regions remain crucial to the sector, the landscape is evolving. New technologies, changes in work culture, and the increasing feasibility of remote and hybrid roles are drawing life science professionals away from city centres and into the rural or coastal parts of the country. At BiotechnologyJobs.co.uk, we see more and more postings for roles in beautiful, often overlooked areas—from the hills of North Wales and the rolling landscapes of Yorkshire to the spectacular coastlines of Cornwall and Argyll. Even jobseekers are becoming more adventurous with their search terms, going beyond “lab technician in London” to include lifestyle-driven queries like “tech jobs by the sea” or “biotech remote countryside.” Why are these opportunities emerging now? The COVID-19 pandemic changed perceptions around how research and product development teams operate. Laboratories once thought it essential for everyone to be physically present all the time, but many tasks—particularly in data-intensive or administrative areas—proved workable with remote collaboration. Moreover, biotech itself is diversifying. Marine biology initiatives, agricultural biotech, digital health, and bioinformatics often take place outside city labs, tapping into local ecosystems or farmland as living laboratories. Below, we delve into how biotech professionals can embrace rural or seaside living without sacrificing career momentum. Whether you’re a research scientist hoping to reduce your urban commute, a bioinformatician who can work from anywhere, or a regulatory affairs specialist longing to live near the coast, rural-remote biotech roles offer exciting, career-enhancing possibilities.

Quantum-Enhanced AI in Biotech: The Next Big Leap for Life Sciences

Biotechnology sits at the confluence of science and innovation, pushing the boundaries of what’s possible in healthcare, agriculture, and beyond. In the past few decades, Artificial Intelligence (AI) has supercharged this field by offering predictive modelling and data analysis tools that are faster and more accurate than ever before. But a new, potentially game-changing ally is emerging in the quest to deepen our understanding of life’s complexities: quantum computing. Early signs suggest that quantum-enhanced AI could give biotech research a major shot in the arm—enabling new breakthroughs in drug discovery, genomics, and computational biology at speeds previously thought unattainable. By harnessing qubits instead of binary bits, quantum computing can explore vast solution spaces in parallel, promising to streamline processes that currently cost millions of pounds and untold hours of lab time. In this article, we’ll explore: How quantum computing differs from traditional computing. Why AI, particularly in biotechnology, stands to benefit from quantum’s speed and scale. Practical applications—from rational drug design to personalised medicine—that could be revolutionised. The emergence of quantum-biotech roles, including salary insights and skill requirements. Actionable strategies for professionals ready to ride the next wave of scientific innovation. Whether you’re a biotech professional looking to future-proof your career, a student investigating the next hot field, or simply curious about the intersection of cutting-edge tech and life sciences, read on. You’ll discover how quantum-enhanced AI is poised to reshape biotechnology and what you can do to be part of this transformation.

Biotech Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Biotechnology in the United Kingdom is experiencing a golden age. Once considered a niche sector, biotech has emerged as a cornerstone of innovation—transforming healthcare, agriculture, environmental management, and beyond. From gene therapy breakthroughs to novel drug delivery platforms, British biotech start-ups are leading the charge on the global stage, fuelled by a potent combination of academic excellence, government incentives, and a steady flow of venture capital. In this Q3 2025 Investment Tracker, we delve into the most exciting biotechnology start-ups in the UK that have secured funding over the past quarter. We’ll look at who they are, how they plan to use their new capital, and—crucially for job seekers—what roles they’re hiring for. Whether you’re a recent graduate searching for your first laboratory role or an industry veteran looking to lead cutting-edge research, this roundup will illuminate the opportunities awaiting you in the booming UK biotech scene.