Order Processing Administrator

Order Processing Administrator

Hours: 8.30am – 5pm, Monday to Friday

Location: Worcester

Salary: £12.76

Contract: Temporary Ongoing

The Company

We are recruiting for an experienced Order Processing Administrator to join our client leading manufacturing company who are based in the Worcester. 

Order Processing Administrator

The successful candidate:

Excellent communication and customer service skills.
A polite and friendly telephone and written manner.
High attention to detail with a right-first-time approach.
Can do attitude and positive mindset.
Excellent organisational and time management skills with the ability to multi-task and prioritise appropriately.
Ability to work well under pressure.
Receptive to new ideas, approaches, and ways of working.
Able to adjust to changing circumstances and demands.
A team player with the ability to work independently.
Computer literate in Microsoft packages, SAP knowledge is an advantage.
Order Processing Administrator

Role and Responsibilities:

You will be supporting the Customer Logistics Team with all aspects of order management and supply chain topics. Your role we focus on accurate and timely order processing, problem solving and providing excellent customer service via phone and email:

End to end customer order management from receipt to dispatch and thereafter.
Fulfil price and availability queries for our entire product range including confirmation of live and obsolete part numbers.
Resolve part identification and compatibility queries on products, electrification products and all relevant Accessories and Spare Parts by using specialist digital tools.
Liaise with Transport and couriers to advise delivery queries and resolve issue that may arise.  
Advise on returns and discrepancy topics and process relevant credits/debits, refunds.
ComH

Please contact April Bryan at Winsearch UK for further details – 

Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

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Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

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Many Thanks