Local Engagement Manager – Norwich Cluster

• Location - At any of store locations. Remote working also considered, with travel to local services as required.
  
  
• Hours - Part time – 3 days per week. No weekend working required
  
  
• Salary - £35k pro rata
  
  Your purpose
  
  As a Local Engagement Manager you will be responsible for building and maintaining key relationships on behalf of both the optics and audiology businesses supporting referral options throughout the community.
  
  You will be the main point of contact, engaging with GP surgeries and pharmacies across the local area, promoting the services and alternative options we are able to deliver in store for patients.
  
  Role Summary
  
  You will be highly visible within the community, working with key stakeholders to understand the referral process and be able to deliver and showcase the benefits this can bring to all parties.
  
  You will be required to work within essential boundaries and guidelines, but also possess the ability to be creative and proactive in your approach.
  
  Key responsibilities:
  
  
• Responsible for supporting the growth of referrals into our designated Specsavers stores.
  
  
• Build and maintain key relationships with local GPs, pharmacists etc to build and implement referrer engagement plans, working within essential guidelines to maintain best practice.
  
  
• Promote the benefits of referral service offering to local referrers and patients.
  
  
• Analyse data to identify areas for further engagement within local services
  
  
• Tailor engagement methods, and delivery of strategic referral plans to local services – (e.g conducting open days or presentations to stakeholders)
  
  Local Engagement Manager Skills & Experience:
  
  
• Ability to influence and promote our service offering, encouraging local services to engage with referral plans.
  
  
• Driven and self-motivated to manage own workload.
  
  
• Use initiative and creativity to make this role your own.
  
  
• Ability to analyse data.
  
  
• Experience within a clinical or pharmaceutical services/sales background
  
  
• Event management
  
  
• Experience of promoting a service to multiple clients and on-boarding new clients
  
  
• Ability to manage and maintain relationships with existing clients, and effectively build positive and robust relationships with new clients.
  
  
• Demonstrates the ability to work to regulator, professional and Specsavers clinical standards & guidelines,
  
  
• Able to build a wide network and work in partnership with local services
  
  
• Great communication skills
  
  
• An ambassador for the Specsavers brand at all times
  
  Personal Attributes:
  
  
• Highly motivated with strong influencing skills
  
  
• Strong verbal and written communication skills
  
  
• Self-starter who is comfortable working in a fast moving, results orientated position
  
  
• Strong organisational skills, and ability to effective prioritise
  
  
• Organising and facilitating events
  
  
• Presenting to groups
  
  Local Engagement Manager