Corporate Travel Associate

Corporate Travel Associate / Hybrid (2 days/week in Paddington office)/c£17 per hour

Join our client, a leading pharmaceutical organisation, working in their Global Concierge Travel Team to deliver high-touch, end-to-end travel support for corporate travellers and event organisers. You'll coordinate flights, hotels, transfers, and curated itineraries, ensuring seamless, VIP-level experiences.

What You'll Do:

Coordinate global travel: flights, hotels, transfers, and more
Craft seamless, high-touch itineraries including dining and curated experiences
Liaise with travellers to understand preferences and tailor recommendations
Ensure bookings align with policy and budget
Deliver concierge-level service with professionalism and warmth
Provide proactive, ongoing support before, during, and after travel
Communicate via phone, email, video, chat, and in-person
Build strong relationships with clients, vendors, and stakeholders
Handle disruptions, re bookings, and emergencies with confidence
Stay informed on travel trends, new venues, and compliance standards
Ensure adherence to pharmaceutical and corporate travel regulations
Track expenses and maintain accurate travel records
Manage vendor databases and preferred venue lists
Work independently while collaborating across global time zones

What You Bring:

5+ years in corporate travel or concierge services
Strong communication and problem-solving skills
Understanding of GDS environments
English fluency (other languages a plus)
Flexible, self-motivated, and detail-oriented

Why Join Us?

Work with a global, 24/7 support team
Hybrid flexibility with remote work options
Opportunity to transition to a permanent roleWorking Hours & Flexibility
This is a flexible full-time role averaging approximately 37.5 hours per week during peak periods

Peak periods (e.g. major events or high travel seasons) may require full-time availability.
During quieter periods, reduced hours will be worked
Weekend availability is occasionally required, depending on travel schedules and event timelines.
The role may involve occasional international travel for onsite coordination or support.Contract with potential to go permanent

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Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role.

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