Clinical / Technical Applications Specialist UK-Ireland

Clinical/Technical Applications Specialist – UK/Ireland

Location:England (South/Midlands preferred)

Type:Permanent |Travel:Up to 80% (UK/Ireland with occasional European travel)

About NBCL

NBCL (Novel Biomarker Catalyst Lab BV) is a Netherlands-based diagnostics company focused on transforming endocrine diagnostics through cutting-edge immunoassay technology. As we expand across the UK and Europe, we’re building a high-performing team to support the commercialization and clinical adoption of our innovative intraoperative PTH Analyser.

This is an exciting opportunity to join a fast-paced, mission-driven environment at the intersection of diagnostic technology and patient care.

The Opportunity

We are looking for aClinical/Technical Applications Specialistto support the launch and clinical implementation of NBCL’s Intraoperative PTH Analyser across the UK and Ireland, with occasional support across Europe.

This is a hybrid role blending hands-on technical servicing, clinical applications support in operating theatres, and frontline product training. You will work closely with endocrine and ENT surgeons, point-of-care teams, and laboratory professionals to deliver clinical demos, training, and support, ensuring seamless integration of our solutions into hospital environments.

You’ll be the face of NBCL for many customers—playing a crucial role in adoption, satisfaction, and retention.

Key Responsibilities

• Deliver on-site product demonstrations, training, and clinical support during surgeries
• Support installations, annual servicing, and ongoing technical maintenance of the analyser
• Act as the primary technical liaison between NBCL and hospitals, clinicians, and lab staff
• Troubleshoot real-time issues in OR and lab environments, ensuring minimal disruption
• Assist customers in validation, regulatory compliance, and workflow integration
• Gather customer feedback and relay insights to sales, product, and R&D teams
• Support sales teams with application knowledge, market insight, and account development
• Represent NBCL at trade shows, exhibitions, and professional medical conferences
• Contribute to the development of training manuals and support documentation
• Produce timely activity reports, documentation, and internal communications

Ideal Candidate Profile

• Experience:
• Minimum 3 years in diagnostics, medical devices, or clinical lab environments
• Familiarity with Point-of-Care, immunology, or biochemistry diagnostics
• Proven experience supporting clinicians/surgeons in high-pressure environments
• Skilled in technical troubleshooting and hands-on instrument servicing
• Experience running clinical evaluations and onboarding new medical devices
• Education:
• Degree in Biological Sciences, Biochemistry, or related field (BS/MS or equivalent)
• Clinical Laboratory Scientist or Medical Technologist certification is a plus
• Skills & Attributes:
• Excellent communication and public speaking skills
• Strong organisational skills and ability to work independently
• Adaptable, proactive, and comfortable in a fast-growing, evolving company
• Fluency in English; additional EU languages are advantageous
• Willingness to travel frequently, including occasional overnight and weekend travel

What We Offer

• An opportunity to work directly with leading clinicians and shape patient care
• High-impact role with autonomy and career development opportunities
• Supportive and collaborative team environment with a startup mindset
• Tools provided: laptop, phone, portable printer, and car allowance
• Travel and business expenses reimbursed according to company policy
• A chance to be part of an innovative, mission-driven organisation making real impact

Note:Employment is subject to proof of full vaccination in compliance with WHO and local clinical requirements for operating room and laboratory access.