Role Purpose: To act as a critical conduit between stakeholders, technical teams, and delivery leadership by translating complex user, data, and regulatory requirements into clear and actionable user stories. The Business Analyst will ensure that the platform aligns with NHS workflows and the data governance and compliance needs of the medical device industry. Key Responsibilities: Stakeholder Engagement and Discovery: Lead requirements-gathering workshops with NHS procurement teams, clinicians, Trust IT staff, manufacturers, suppliers, and regulatory bodies such as MHRA. Validate and refine findings from the Alpha phase (e.g., stakeholder personas, user profiles, and service blueprints) to develop a nuanced understanding of user needs and operational workflows. Requirements Definition and User Story Creation: Translate complex business and regulatory requirements into clear user stories with defined acceptance criteria, using agile delivery tools (e.g., Jira, Azure DevOps). Ensure that all user stories incorporate medical device data requirements, such as GS1 standards, UDI-DI, GMDN codes, NHS eClass classifications, and data sharing protocols. Support for Product and Delivery Planning: Collaborate with the Product Lead and Technical Architect to ensure user needs and constraints are reflected in the prioritised backlog and technical designs. Contribute to sprint planning, backlog grooming, and end-of-sprint reviews, ensuring traceability of business requirements through to delivery. Data and Compliance Alignment: Map data dependencies and ensure workflows support NHS procurement, regulatory reporting, and data validation requirements. Work closely with data engineers to define business rules for data quality, validation, and cleansing. Ensure system behaviour aligns with regulatory frameworks such as UK MDR, MHRA guidelines, NHS Information Standards Notices (ISNs), and DSP Toolkit expectations. User Acceptance and Service Integration: Coordinate with NHS Trusts and supplier users to develop UAT plans and validate Beta functionality. Ensure new features and APIs are fit for integration with Trust systems, manufacturer PIMs, and regulatory endpoints (e.g., DORS, MORE). Essential Experience and Skills: Demonstrable experience as a Business Analyst on digital programmes within healthcare, medical devices, or regulated public sector environments. In-depth knowledge of medical device information standards and taxonomies, including: GS1 UDI and GMDN coding schemes UDI-DI data model and NHS eClass categorisation Strong familiarity with NHS procurement workflows and the device information needs of stakeholders such as: Clinical engineers, procurement officers, and biomedical equipment managers Experience working in agile delivery teams, with excellent backlog management and user story writing skills. Ability to work closely with multi-disciplinary delivery teams, including user researchers, service designers, data engineers, and developers. Desirable: Prior experience with integration-heavy platforms involving system-to-system interfaces (e.g., NHS Supply Chain Catalogue, GHX, manufacturer PIM systems). Knowledge of interoperability standards (e.g., HL7 FHIR, RESTful APIs for healthcare data). Experience mapping and validating data lineage and transformation requirements across multiple sources and stakeholders. Experience contributing to solutions delivered on Azure and familiarity with Azure DevOps or similar tools. Certifications (Preferred but Not Mandatory): BCS Practitioner Certificate in Business Analysis Practice IIBA Certified Business Analysis Professional (CBAP) Familiarity with Microsoft Azure environments is an advantage, especially in projects using Azure Data Factory, SQL, or Service Bus.
