Account Manager

Role: Account Manager

Business Unit: Med Comms

Location: Manchester or Macclesfield, Hybrid

About Us

Established in 2005, Bioscript Group is formed from multiple, specialist businesses to support our global pharmaceutical clients; we draw on their multidisciplinary expertise to help navigate critical decisions at key points in the product lifecycle. ​

Our scientific and strategic expertise help our clients make better decisions. We provide medical communication services, market access consulting and regulatory writing support with deep domain expertise to effectively navigate complex disease areas.

The Opportunity

We are currently looking for an Account Manager to lead and motivate our internal project teams to deliver projects across the full range of medical communications services with an emphasis on financial and project management.

Key Responsibilities

• Lead and motivate the team and provide regular feedback on performance both directly and to line managers
• Facilitate effective teamwork to deliver projects on time, to budget and to client satisfaction
• Take responsibility for team performance and client relationships, including account team resourcing requirements
• Provide professional, high-quality commercial perspective to allocated accounts
• Interpret and challenge client briefs and brief the internal teams accordingly
• Prepare for, attend and actively participate in client meetings, including on-site support according to the needs of the account
• Contribute to the development and review of account plans and forecasts
• Liaise with internal teams to produce accurate project specifications and budget estimates
• Drive projects through to completion, including reconciliation invoicing, and the monitoring of aged debt in a timely manner
• Understand and meet account KPIs, highlighting any concerns/issues to senior client services colleagues in a timely manner
• Be confident in communicating across the organisation, including up managing to the Med Comms Leadership Team and mentoring Account Executives and Account Coordinators
• Identify opportunities for growth, identify potential limitations and propose appropriate course of action

About You

• 3 year’s Med Comms experience
• Strong understanding of the industry including product lifecycle, the range of med comms deliverables and some therapy area expertise
• Excellent project management skills
• Meticulous attention to detail
• A proactive approach to learning and staying informed about industry trends
• Enthusiasm for working in a collaborative and dynamic environment
• Strong decision-making ability
• Leadership experience
• Strategic thinker
• Ability to work autonomously, proactivity and collaboratively
• Excellent financial acumen
• A team player

Please note, this role may require domestic and international travel.

Our people are at the heart of our business

We are focused not just on delivering the exceptional for our clients, but for our teams too. Understanding everyone is different and we believe in treating everyone as an individual with opportunities to develop your skills and career around our disciplines.

Our benefits include:

• Salary which aligns with your experience and skillset
• 25 days holiday + bank holidays + winter shutdown + holiday purchase scheme
• Enhanced sick and compassionate leave
• Enhanced maternity, paternity & adoption leave
• Birthday charity donation to a charity of your choice
• Bonus Day off to be spent giving back to the community
• Life Insurance and Critical Illness cover
• Private Medical (Vitality for UK based colleagues)
• Health cash plan or wellbeing allowance
• International Employee Assistance Program