Account Manager

Role: Account Manager
Duration: Full time, permanent role
Salary: £35k–£40k + benefits
Based: Chichester

Solid Recruitment is delighted to be recruiting for an experienced and customer-focused Account Manager to join a successful print business in Chichester, West Sussex. This is a fantastic opportunity for someone passionate about client services and growing key accounts within the industry.

Job Summary for the Account Manager:
As an Account Manager, you will be responsible for managing a portfolio of key client accounts, ensuring high levels of customer satisfaction and driving growth through strong relationships and a deep understanding of printing processes and client needs.

Key Responsibilities:

• Act as the primary liaison between clients and internal teams, ensuring clear communication and timely delivery of products.
  
  
• Manage and grow existing accounts by identifying new opportunities.
  
  
• Understand client specifications, artwork requirements, and compliance standards.
  
  
• Work closely with production, design, and logistics teams to deliver on time and to specification.
  
  
• Provide updates to clients regarding order status, lead times, and changes in production schedules.
  
  
• Prepare and deliver quotes, proposals, and pricing adjustments.
  
  
• Resolve client issues promptly to maintain high satisfaction levels.
  
  
• Monitor market trends and competitor activity to spot new business opportunities.
  
  
• Keep accurate records of client interactions and account status using CRM systems.
  
  Background for the Account Manager:
  
  
• Proven account management experience, ideally within printing, packaging, or manufacturing.
  
  
• Strong understanding of printing production processes, materials, and industry standards.
  
  
• Excellent communication, negotiation, and interpersonal skills.
  
  
• Ability to handle multiple projects and meet deadlines in a fast-paced environment.
  
  
• Proficiency in CRM software and Microsoft Office Suite.
  
  Preferred Skills:
  
  
• Familiarity with silk screen, digital, or offset printing.
  
  
• Experience with clients in sectors like food & beverage, pharmaceuticals, or manufacturing.
  
  
• Awareness of sustainability trends and compliance within packaging and labelling.
  
  If you’re an experienced Account Manager from the label / print / packaging / manufacturing background ready for your next challenge, Solid Recruitment would love to hear from you!
  Apply now and take the next step in your career