Senior Technical Operations Manager

Senior Technical Operations Manager (Mechanical) | £70,000 + Car Allowance | Commercial/ Pharmaceutical |Hertfordshire

Due to increased demand, we are actively recruiting for a Senior Technical Operations Manager (Mechanical) to work at a large pharmaceutical contract based in Stevenage, Hertfordshire. You will be part of the Senior Management Team, supporting all Mechanical functions within the contract.

Duties: Senior Technical Operations Manager (Mechanical):

• Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced.
  
  
• Responsible for ensuring account compliance against statutory, critical and GxP deliverables.
  
  
• Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation.
  
  
• Building the client relationship, ensuring key stakeholders are engaged, informed and have confident in our ability to provide world class service.
  
  
• Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models.
  
  
• Accountable for ensuring resilience planning is conducted for all areas of operations.
  
  
• Accountable for technical assurance of Operations Team staff competency across all spheres of influence.
  
  
• Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack.
  
  
• Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions.
  
  
• Assuring suitable succession planning is in action across all functions in the operations teams.
  
  
• Responsible for the delivery and tactical implementation actions in line with strategic plans.
  
  
• Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain.
  
  
• Deputise for the Head of Technical Operations when required.
  
  Employment Package:
  
  
• £70,000 Salary dependant on qualifications.
  
  
• Car Allowance
  
  
• Hours: 08:00 - 17:00
  
  
• Status: Permanent, PAYE - Paid monthly.
  
  
• 25 days paid annual leave + Bank Holidays + Company pension.
  
  
• Company funded training, development and up-skilling
  
  Candidate Profile:
  
  
• Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification.
  
  
• Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment).
  
  
• NEBOSH National General Certificate or working towards.
  
  
• Excellent understanding and experience of workplace Safety management in a front line technical arena.
  
  
• Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control.
  
  
• Ability to maintain composure in a demanding, active and holistically client faced environment