Account Manager

As an agency group specialising in brand promotion, disease awareness, PR, events, social media, digital engagement, and medical communication, we are undergoing a significant transformation.
We aim to be recognised internationally for our award-winning ideas. Our success will be pivotal in enhancing the reputation and growth of the Havas Health network.

We will be vibrant collaborators, uniting multiple disciplines and agency offerings for the benefit of our clients and the creative platforms we develop for them. We expect more from ourselves and those who are successful in joining our high-performance team.

Adjusting our perspective, behaviours, and capabilities to foster a creative culture will be a challenging and exciting journey. For the right person, this will be a career-defining period. Your role in our business transformation will likely determine how far your star will rise.

We have an opportunity to be the shining light in the HAVAS life network. We will demonstrate how an agency can be highly successful across multiple disciplines while helping each other and our network partners grow through our powerful creative culture. You will be key to driving this. It will take a combination of your capability, charm, guile, energy, and intellect.
You are passionate about health and creativity. This is your calling

The role

Working closely with other members of the client services team in partnership with Medical Writers and the Creative team you will work on a variety of projects to ensure successful and timely planning, development and implementation of project deliverables to the highest quality standards. You will play a key role in providing direction, support and coaching to junior members of the client services team.

This role will have a focus on leading the delivery of patient focused materials for our global pharma clients across multiple therapy areas.

Core Duties & Responsibilities:

• Act as a primary point of contact for specified clients
• Take full ownership for the day-to-day delivery of all assigned client projects
• Ensure effective communication of project briefs to the wider team
• Ensure all projects are on brief when delivered in line with the client's expectations
• Ensure the timely delivery of all projects
• Provide effective updates to the client on an ongoing basis throughout the project
• Manage all financial responsibilities as agreed to deliver the clients project on budget
• Work in partnership with the Account Director and senior leadership to develop client relationships
• Taking a leading role in the approval process and ensuring quality control
• Build an understanding of the required client brands and disease areas
• Support the relationship, and interact, with key opinion leaders across the industry

You will bring:

• Proven experience in client account handling from a comms agency background with a focus on the pharmaceutical/healthcare sectors
• Confident communication skills
• Excellent attention to detail
• Highly proficient in PowerPoint, Excel, Word Outlook