Service Owner

Company Description
Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.
Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.
We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.
Background to the Adult Population Genomics Programme
At Genomics England, we believe that by 2035, genomics could play a role in more than half of all health encounters, transforming patient care through the routine use and reuse of genomic data. To make this vision a reality, we need strategic investment in research, digital infrastructure, and workforce capabilities. While the potential of genomics to enable preventive care is clear, we must build the evidence base for large-scale implementation. In partnership with the NHS, we are leading public engagement, design, and proof-of-concept work to explore how genomics can be used pre-emptively, helping to personalise drug treatments and predict the risk of conditions like cancer and cardiovascular disease. Join us in shaping the future of genomic healthcare.
Overall job purpose
Working closely with our CEO, Chief Medical Officer, Chief Scientific Officer, Director of External Affairs and other stakeholders within Genomics England, the Service Owner is responsible for the strategy, development, delivery and performance of the programme with the teams and squads that we will establish within it. Service Owners at Genomics England lead delivery of major components of our portfolio.
Job Description
The post holder will lead the establishment of the Programme including:

• Setting its vision, strategy, and governance in collaboration with Genomics England and NHS England.
  
• Develop and oversee programme governance, ensuring effective internal structures and external joint governance with key partners.
  
• Collaborate with stakeholders, including NHS partners, industry, academia, and patient advocacy groups, to shape and drive the programme’s direction.
  
• Secure necessary approvals and funding, managing programme spend, procurement, and compliance with relevant regulations.
  
• Ensure the right skills and expertise are in place to deliver service design and proof-of-concept work.
  
• Ensure alignment with engagement leads, public and participant expectations, integrating feedback and insights into the programme’s development and delivery.
  
• Oversee governance, risk, and compliance, managing budgets, workforce planning, and all data and IT requirements.
  Qualifications
  We are not looking for specific qualifications for this role.
  We are looking for proven experience leading large-scale, complex programmes in highly regulated environments, with a strong track record of stakeholder engagement across government (particularly DHSC), healthcare (NHS), research, and industry.
  Additional Information
  We welcome applications from suitably experienced candidates with a view to the candidate starting with us as soon as possible following successful interviews.
  Closing date for applications: end of day Friday 7 March 2025.
  Salary from: £113,500
  Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:
  
• Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
  
• Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
  
• Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
  
• Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
  
• Recognition & Rewards: Employee recognition programme and referral scheme.
  
• Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.
  Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background.
  Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.
  Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour is contrary to our virtues, undermines our mission and core values and diminishes the dignity, respect and integrity of all parties.
  Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team.
  Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds.
  As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare