Service Manager

Service Manager – Industrial Refrigeration – Leeds
Location: Leeds
Salary: £55,000 - £60,000 + Company Car + Bonus + Benefits

An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division covering Leeds and the wider Yorkshire region.

This is a key leadership role, responsible for a team of 10+ engineers, full P&L accountability, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.

The Role:

Oversee day-to-day service operations across the region (M62/Hull to South Yorkshire)

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Manage and support a team of service engineers, including scheduling, performance, and development

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Full responsibility for profit and loss, budgeting, and KPI tracking

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Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery

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Act as the main point of contact for escalations and technical support where needed

Background:

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Proven experience in the industrial or commercial refrigeration sector, ideally with leadership or management exposure

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Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)

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Effective team leadership and communication skills

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Customer-focused approach with a track record in account management

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F-Gas certification and knowledge of ammonia systems highly desirable

Package:

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£55,000 - £60,000 basic salary

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Company car or car allowance

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Bonus scheme

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26 days holiday + 8 bank holidays

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Private medical cover

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Company pension

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Clear career progression and development pathway