Senior Technical Operations Manager

Stevenage
1 month ago
Applications closed

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Senior Technical Operations Manager (Mechanical) | £70,000 + Car Allowance | Commercial/ Pharmaceutical |Hertfordshire

Due to increased demand, we are actively recruiting for a Senior Technical Operations Manager (Mechanical) to work at a large pharmaceutical contract based in Stevenage, Hertfordshire. You will be part of the Senior Management Team, supporting all Mechanical functions within the contract.

Duties: Senior Technical Operations Manager (Mechanical):

  • Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced.

  • Responsible for ensuring account compliance against statutory, critical and GxP deliverables.

  • Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation.

  • Building the client relationship, ensuring key stakeholders are engaged, informed and have confident in our ability to provide world class service.

  • Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models.

  • Accountable for ensuring resilience planning is conducted for all areas of operations.

  • Accountable for technical assurance of Operations Team staff competency across all spheres of influence.

  • Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack.

  • Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions.

  • Assuring suitable succession planning is in action across all functions in the operations teams.

  • Responsible for the delivery and tactical implementation actions in line with strategic plans.

  • Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain.

  • Deputise for the Head of Technical Operations when required.

    Employment Package:

  • £70,000 Salary dependant on qualifications.

  • Car Allowance

  • Hours: 08:00 - 17:00

  • Status: Permanent, PAYE - Paid monthly.

  • 25 days paid annual leave + Bank Holidays + Company pension.

  • Company funded training, development and up-skilling

    Candidate Profile:

  • Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification.

  • Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment).

  • NEBOSH National General Certificate or working towards.

  • Excellent understanding and experience of workplace Safety management in a front line technical arena.

  • Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control.

  • Ability to maintain composure in a demanding, active and holistically client faced environment

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