Sales Lead- Job Description (UK)
My Client is the automation engine for admin-free clinical trials. Their mission is to enable faster, more successful clinical trials by engineering smart software that safely automates back-office admin across the full lifecycle. They are a London-based start-up founded in 2020.
About the Role:
As the Sales Lead, you will play a critical role in establishing and scaling our sales operations within a rapidly growing startup working with clients in the pharmaceutical and medical research industry. Your responsibilities will include executing full-cycle sales strategies, leading a sales team, and ensuring exceptional customer support. You will work closely with the CEO and COO to align sales and customer success initiatives with the company’s strategic objectives, driving revenue growth and expanding our market presence. This position requires a dynamic leader with experience in SaaS sales, customer success, and a solid understanding of the pharmaceutical and medical research industries.
Role and Responsibilities:
● Implementing proactive sales strategies for the pharmaceutical and medical research markets to achieve company revenue goals.
● Proactively identifying and prioritizing target customers and key accounts, generating and contacting new leads.
● Managing the entire sales cycle, from lead generation to deal closure.
● Managing customer success pipelines and providing regular updates to the executive team on sales performance, customer success metrics, and industry trends.
● Responding to customer and partner requests and inquiries and proactively addressing issues.
● Participating in building and scaling our customer success playbook to drive quantifiable and predictable growth across thousands of customers.
● Monitoring and leading team KPIs, and relevant metrics to ensure team productivity and performance.
● Collaborating with the marketing and product teams to align lead-generation activities and sales strategies to create targeted campaigns.
● Representing the company at industry events, conferences, and meetings to enhance brand visibility and influence.
● Working closely with the COO and CEO to improve growth opportunities.
Essential Qualifications, Experience, Knowledge, and Skills:
● 6 years experience in sales (i.e. Lead to close) with a data-proven track record in managing the entire sales cycle, from lead generation to deal closure.
● Degree in Communication, Business, STEM, or a related field (e.g. Master's preferred).
● Software technology Sales to pharma, medical research, biotechs, Contract Research Organizations, or clinical research facilities, NHS
● Enterprise sales with an in-depth understanding of the clinical research and pharmaceutical sectors.
● Demonstrated success in selling software solutions with an average contract value (ACV) of at least £75,000 to upward of £1 million or more.
● Experience selling across multiple geographies globally, EMEA, America and/or Asia.
● Experience selling to at least two different buyer profiles
● Experience working with multiple cultures.
● Active involvement in scaling a startup - any range between £1 million to £100 million in Annual Recurring Revenue (ARR).
● Ideally, looking for a long-term full-time position, that will include events and travel.
● Executive-level presentation skills, negotiation, and team leadership.
● Exceptional problem-solving, and organizational skills, coupled with strong critical thinking abilities.
● Self-motivated, and organized with excellent time management, attention to detail, and ability to manage multiple projects simultaneously in a fast-paced environment.
● Proficiency in Google Suite/Microsoft.
Package:
● OTE/Total earnings opportunity £200k.
● Competitive salary (based on experience).
● Performance-based bonus scheme.
● 28 days of annual leave (including statutory).
● Remote work available.
● Growth opportunities within the company.
● Training towards professional goals and ambitions.
● Experienced team, positive working environment, and collaborative company culture.
● The opportunity to have a real impact in a rapidly changing industry
