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Regulatory Compliance Manager - Complex Care


Job details
  • Community Integrated Care
  • Newcastle upon Tyne
  • 4 days ago

Ensure Excellence in Complex Care as our Regulatory Compliance Manager!


£35,000 - £45,000 depending on Experience - This role can be based anywhere in the UK


At Community Integrated Care, we believe in transforming lives through exceptional care. As an award winning, progressive charity, we are dedicated to providing innovative and high-quality support to individuals with more complex or intense needs and this is why we have decided to make complex care into its very own business unit.

This is a really exciting opportunity to join our ever-expanding team as we commit to continuous improvement, modern technology, and a supportive work environment; Feedback we receive is that it really makes us a standout employer in the social care sector. Here’s why you’ll love working with us:


  • Innovative Approach: We champion change and innovation, utilising modern technology to enhance service delivery.
  • Supportive Environment: We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
  • Professional Growth: We provide continuous professional development opportunities and encourage our team to grow and excel.
  • Community Impact: We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
  • Recognition and Rewards: We value and advocate for our employees and recognise all their contributions.


Who you’ll be supporting & more about the role:

As the Regulatory Compliance Manager, you will be instrumental in ensuring our services meet all regulatory requirements and quality standards. Your key responsibilities will include:


  • Compliance Oversight:Support the Nominated Individual and Registered Managers in all aspects of regulatory compliance, registration, and inspection processes.
  • Quality Improvement:Champion continuous improvement initiatives by analysing quality data and trends, and implementing effective systems and practices.
  • Expert Guidance:Provide expert advice to operational teams, ensuring adherence to the Health and Social Care Act and associated regulations.
  • Risk Management:Actively track and report on quality data, ensuring that lessons learned from inspections and audits are implemented promptly.
  • Stakeholder Engagement:Build and maintain positive relationships with regulators, commissioners, and other external stakeholders to promote best practices and enhance our charity's reputation.


Your values:

At Community Integrated Care, our values are at the heart of everything we do. We are looking for a leader who embodies these values and can inspire others to do the same:


  • Empathy: You understand and respect the perspectives of others, fostering a supportive and inclusive environment.
  • Innovation: You are a champion of change, always looking for new ways to improve service delivery and outcomes.
  • Integrity: You act with honesty and transparency, ensuring the highest standards of care and compliance.
  • Collaboration: You work effectively with internal and external stakeholders to achieve common goals.
  • Excellence: You strive for excellence in all aspects of your work, continuously seeking to improve and develop.


Essential Criteria

To be successful in this role, you will need:


  • Qualifications:Professional qualification in Health and Social Care (e.g., qualified Nurse, Social Worker) and Level 5 QCF Diploma in Adult Care (leadership and management).
  • Experience:Minimum of 3 years in a health and social care setting, preferably in a Quality/Compliance role.
  • Knowledge:
  • Extensive knowledge of the Health and Social Care Act 2008 and associated regulations.
  • Proven experience with CQC, CI, and SSSC frameworks.
  • Strong understanding of risk management and quality assurance systems.
  • Skills:
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data.
  • High-level communication skills (written and oral) for effective reporting and stakeholder engagement.
  • Experience in conducting audits and compliance inspections.
  • Competencies:
  • Ability to develop and implement quality improvement plans.
  • Strong organizational skills to manage multiple priorities and deadlines.
  • Experience in training and supporting teams to enhance compliance knowledge.


If you’re a proactive leader ready to drive compliance and improve care quality, a role as our Regulatory Compliance Manager for complex care, may be right up your street!Join us at Community Integrated Careand be part of a team that is transforming lives every day.Apply now.


If you would like a more informal conversation about the role before making a formal application, please feel free to give our Head of Resourcing, Olivea Allegrini-Jones a call on .

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