Regional Account Specialist

REGIONAL ACCOUNT SPECIALIST

This thriving and ambitious business is looking to capitalise on its continued growth by adding a Regional Account Specialist to join their already thriving team at their Ashby De La Zouch head office

Reporting to the Internal Sales Manager you will be responsible for the delivery of World Class customer experiences providing account management and support to existing clients and customers across your region and associated market cluster, focusing on development, retention, and growth, aligned with strategy.

In return you will receive an attractive base salary of up to £33k + commission (£41K OTE) + pension + Hols + Stats + a fantastic working environment with personal growth and development.

The successful candidate will be experienced in a sales and customer service environment ideally with a technical background offering both commercial and technical solutions to customers. Ideally you will have previous B2B sales experience within a KPI driven setting and a mechanical/electro engineering background although the latter is not a necessity.

THE COMPANY

The Regional Account Specialist role provides the fantastic opportunity to work for a company who:

• Are part of a £0.5Billion global business with a first-class reputation in quality and service
  
  
• Have worked hard to build a culture of togetherness, mutual respect and team spirit whilst maintaining outstanding performance and sustained growth
  
  
• Have an enviably low staff turnover
  
  
• Are supplying major clients throughout industries including food & beverage, oil & gas, pharmaceutical & leisure
  
  
• Offer a modern, pleasant working environment
  
  THE OPPORTUNITY
  
  This role offers a fantastic opportunity to take ownership of a key role within this well-established team of professionals during an exciting period of strategic growth.
  
  Job Description
  Working within an established team, you will look to maintain/improve the company’s profile and be responsible for product selection, quotations, customer enquiries and order processing.
  
  Key responsibilities:
  
  
• Technically/Commercially assess and respond to customer enquiries, designing appropriate solutions.
  
  
• Product selection and prepare formal quotations.
  
  
• Following up on quotations and opportunities, providing technical assistance where necessary.
  
  
• Sales Order checking and processing.
  
  
• Developing existing customer relationships and sales opportunities.
  
  
• Creating and implementing sales developments plans with your external buddy and updating all sales activities into the CRM daily.
  
  
• Daily management and maintenance of your sales pipeline using the company CRM, to provide accurate data for your and regional/market cluster forecast.
  
  
• Attend weekly pipeline review for your region/market cluster.
  
  
• Continually improve your knowledge of products and services to enhance upselling the brand and maximise the sales opportunity.
  
  
• Identify and communicate opportunities for all departments.
  
  
• Triage technical support requests and provide assistance when necessary.
  
  
• Providing world class levels of customer services and communications at all times.
  
  
• Conducts business within company QMS.
  
  THE SUCCESSFUL CANDIDATE
  
  This is a company that really cares about its people and in return are looking for committed, driven individuals with a passion for quality and service.
  
  The successful candidate will be a driven individual who will confidently co-ordinate with all departments such as Marketing, Product and Cluster Managers, Regional Technical Sales Managers, Projects and Production to maximise sales opportunity and growth.
  
  Essential Skills/Qualifications
  
  
• Sales/Customer Service B2B background ideally within a technical setting
  
  
• World Class customer service experience
  
  
• Experience within a KPI driven setting
  
  
• A confident communicator
  
  
• Excellent IT skills including Microsoft Word/Excel/Powerpoint
  
  
• Excellent telephone manner and interpersonal skills
  
  Desirable Skills
  
  
• L3 Mechanical/Electro Engineering qualification/background (Or equivalent)
  
  
• Understanding of fluid handling/pumps/dosing systems
  
  
• Experience with mainstream software programs (Sap) would be desirable
  
  The Regional Account Specialist role requires an individual who is dynamic and forward thinking, with the ability to maximise opportunity and revenue. You will be structured, proactive and target driven with strong collaboration skills.
  
  With a customer centric mindset you will be flexible and adaptable in your approach with the ability to work under pressure and be accomplished in both written and verbal communication
  
  The Regional Account Specialist role presents the opportunity to take full ownership of a varied and important role within a fantastic, forward thinking company at the forefront of their industry.
  
  In return you will receive a highly competitive salary of up to £33k + commission (£41K OTE) + pension + a fantastic working environment with personal growth and development.
  
  If you wish to be considered for this exciting opportunity, please use the ‘apply now’ button or contact Jo Eley or Jo Bailey on (phone number removed) for further details.
  
  BE Engineering Ltd is a relationship driven recruiting partnership offering a confidential and personalised career service throughout the UK. We are interested to hear from high calibre professionals across all areas of engineering and manufacturing who are looking for their next progression. Our highly motivated and quality driven consultancy will work to connect you with the very best opportunities in the market. Contact us on (phone number removed)