Product Specialist

MedChemExpress LLC
Newcastle upon Tyne
3 weeks ago
Applications closed

Related Jobs

View all jobs

Scientific Product Sales Specialist

Scientific Product Sales Specialist

Regional Sales Manager

Area Sales Manager

Internal Account Manager

Product Security Specialist

About MedChemExpress


The headquarter of MedChemExpress is based in the USA, and we have branch offices and warehouses in Europe and China. We have been supplying our products to most of the renowned research institutes, laboratories, Bio-tech companies and pharmaceutical companies cross the world since 2008. MCE works together with our over 500+ partners globally to find novel and vibrant ways of enhancing the lives of human beings.

MedChemExpress offers a wide range of high-quality research chemicals and biochemicals including novel life-science reagents, reference compounds, APIs and natural compounds for laboratory and scientific use. We take pride in offering only the highest-grade products. Product identity, quality, purity and activity are assured by our robust quality control programs and procedures. We provide HNMR, LC-MS, HPLC, stability testing and activity assays of our products to clients.


Inhibitors & Agonists


50,000+ selective Inhibitors and Agonists targeting 1000 key proteins in 20+ signaling pathways. Applications in different disease areas.


Screening Libraries


MCE Compound Libraries consist of 20,000+ small molecules with validated biological and pharmacological activities. 200+ ready-to-use compound libraries. 20,000+ fragment compounds with the diversity of structures. Focus on various research areas and signaling pathways.


What we offer


We are committed to creating a harmonious, inclusive, and efficient workplace, so that every employee at the company has sufficient room to grow and maximize their potential. As a global company, we recruit staff from all over the world to boost workforce localization. With MedChemExpress, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life!


Full Job Description


MedChemExpress has an immediate opening for Technical Support Specialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Friday and willing to travel. You must be legally working in the UK.


Job title: Technical Support Specialist at MedChemExpress

Location: United Kingdom (remote)


Key Responsibilities

Sale Support:

  • Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships.
  • Collaborate with product managers to deliver technical training to internal and external sales teams.
  • Represent the company in technical meetings, prepare agendas and minutes, and ensure follow-up on action items.
  • Liaise with sales and technical teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers.

Marketing support:

  • Design, polish, and proofread both physical and digital marketing materials such as monthly emails, landing pages, and brochures to maintain accuracy and consistency in technical information and tone of voice.
  • Represent MCE at conferences and exhibitions, presenting relevant product/brand information to the targeted audiences in talks and posters.
  • Partner with sales and marketing teams to broaden business activities and refine promotional strategies, exploring conference events and online advertising platforms.

Required Skills

  • Bachelor's degree or higher in Life Sciences or related fields.(Mandatory).Specializations in Medicinal Chemistry, Pharmacology, or Biochemistry are desirable.
  • Excellent verbal and written communication skills, including the ability to communicate with both technical and non-technical clients and staff, emphasizing a customer service orientation and a business-driven approach.
  • At least 3 years of relevant experience in technical support/customer service/product content operation in the biological, biomedical, biochemical, or pharmaceutical industry.
  • Tech-minded and eager to keep abreast of trending scientific progress.
  • Friendly and engaging personality, open-minded, with a strong sense of responsibility.
  • Excellent problem-solving skills.
  • Strong planning and organizational skills.
  • High level of self-motivation, with excellent time management skills.
  • Proficient in both spoken and writtenEnglish and Chinese.(Must)


What you will get in return

1. A full support from EU based team.

2. A comprehensive training package.


Please submit a cover letter and resume toapply for this position (MS Word or PDF files).

Company’s website:www.medchemexpress.com

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

Rural-Remote Biotech Jobs: Making Waves Beyond the Big Cities

A Fresh Outlook for Biotech Professionals When people think of biotech jobs in the UK, their minds often jump to the famous “Golden Triangle” encompassing London, Oxford, and Cambridge—areas historically rich in research institutes, biotech start-ups, and Big Pharma headquarters. While these regions remain crucial to the sector, the landscape is evolving. New technologies, changes in work culture, and the increasing feasibility of remote and hybrid roles are drawing life science professionals away from city centres and into the rural or coastal parts of the country. At BiotechnologyJobs.co.uk, we see more and more postings for roles in beautiful, often overlooked areas—from the hills of North Wales and the rolling landscapes of Yorkshire to the spectacular coastlines of Cornwall and Argyll. Even jobseekers are becoming more adventurous with their search terms, going beyond “lab technician in London” to include lifestyle-driven queries like “tech jobs by the sea” or “biotech remote countryside.” Why are these opportunities emerging now? The COVID-19 pandemic changed perceptions around how research and product development teams operate. Laboratories once thought it essential for everyone to be physically present all the time, but many tasks—particularly in data-intensive or administrative areas—proved workable with remote collaboration. Moreover, biotech itself is diversifying. Marine biology initiatives, agricultural biotech, digital health, and bioinformatics often take place outside city labs, tapping into local ecosystems or farmland as living laboratories. Below, we delve into how biotech professionals can embrace rural or seaside living without sacrificing career momentum. Whether you’re a research scientist hoping to reduce your urban commute, a bioinformatician who can work from anywhere, or a regulatory affairs specialist longing to live near the coast, rural-remote biotech roles offer exciting, career-enhancing possibilities.

Jobs

Quantum-Enhanced AI in Biotech: The Next Big Leap for Life Sciences

Biotechnology sits at the confluence of science and innovation, pushing the boundaries of what’s possible in healthcare, agriculture, and beyond. In the past few decades, Artificial Intelligence (AI) has supercharged this field by offering predictive modelling and data analysis tools that are faster and more accurate than ever before. But a new, potentially game-changing ally is emerging in the quest to deepen our understanding of life’s complexities: quantum computing. Early signs suggest that quantum-enhanced AI could give biotech research a major shot in the arm—enabling new breakthroughs in drug discovery, genomics, and computational biology at speeds previously thought unattainable. By harnessing qubits instead of binary bits, quantum computing can explore vast solution spaces in parallel, promising to streamline processes that currently cost millions of pounds and untold hours of lab time. In this article, we’ll explore: How quantum computing differs from traditional computing. Why AI, particularly in biotechnology, stands to benefit from quantum’s speed and scale. Practical applications—from rational drug design to personalised medicine—that could be revolutionised. The emergence of quantum-biotech roles, including salary insights and skill requirements. Actionable strategies for professionals ready to ride the next wave of scientific innovation. Whether you’re a biotech professional looking to future-proof your career, a student investigating the next hot field, or simply curious about the intersection of cutting-edge tech and life sciences, read on. You’ll discover how quantum-enhanced AI is poised to reshape biotechnology and what you can do to be part of this transformation.

Jobs

Biotech Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Biotechnology in the United Kingdom is experiencing a golden age. Once considered a niche sector, biotech has emerged as a cornerstone of innovation—transforming healthcare, agriculture, environmental management, and beyond. From gene therapy breakthroughs to novel drug delivery platforms, British biotech start-ups are leading the charge on the global stage, fuelled by a potent combination of academic excellence, government incentives, and a steady flow of venture capital. In this Q3 2025 Investment Tracker, we delve into the most exciting biotechnology start-ups in the UK that have secured funding over the past quarter. We’ll look at who they are, how they plan to use their new capital, and—crucially for job seekers—what roles they’re hiring for. Whether you’re a recent graduate searching for your first laboratory role or an industry veteran looking to lead cutting-edge research, this roundup will illuminate the opportunities awaiting you in the booming UK biotech scene.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.