Product Manager

Job title:Product Manager for Primerdesign (www.primerdesign.co.uk)

Reports to:Head of Product Management

Location:Hybrid - 4 days per month onsite at Manchester Science Park

Contract Type:Full-time, Permanent

Salary & Benefits:Competitive Salary + Benefits Package

About Primerdesign:

Primerdesign™ is focused on the design, manufacture, validation and supply of real-time PCR kits and reagents. The company was founded in 2005 within Southampton University's School of Medicine.

Since that humble beginning, the company has gone from strength to strength – thousands of customers in over 100 countries around the World and a fantastic reputation in the field. Primerdesign now consists of a substantial team of friendly experts, all dedicated to giving our customers a fantastic experience and all thriving in a highly professional environment.

Our Culture:

Primerdesign is a growing, vibrant and exciting place to work, we are looking for committed driven individuals to be part of our next growth journey. Our culture is described by our employee's as collegiate, friendly, professional, innovative, open and fast paced. We have many social and wellbeing initiatives run by our Nova Social and Charity Huddle that keep our sense of community and togetherness alive.

At Primerdesign, we focus on putting values led programmes in place to ensure that we can attract, retain and develop our people. We want our people to have a career with Primerdesign and we ensure that they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey.

Description of role:

We are looking to recruit a full-time and permanent Product Manager for Primerdesign (www.primerdesign.co.uk) based 4 days per month onsite at our Manchester HQ located at Manchester Science Park.

Every business depends on customers. What customers buy – or choose to use – is our product. The product is the result of what the product team builds, and the product manager is responsible for what the product team will build.

The Product Manager is a strategic position in any organisation and is responsible for ensuring customers can and do gain value from our products, and understanding and interpreting new ways for us to create value.

They ensure we are building the right thing, by really solving the right problem for the right customer and building the thing right, in order to create value and growth for the business.

Key areas of responsibility:

Product Management

• Owning and defining the product vision and strategy for the segment, ensuring that this resonates with users, meets user needs and aligns to the company objectives and priorities.
• Creating the strategic product roadmap and communicating it across the business.

Discovery:

• Evaluating opportunities and determining what gets built and delivered to customers through the Gateway process.
• Leading on voice of customer
• Providing R&D/Dev teams with curated, specific and clear user stories and acceptance criteria. Collaborating with development to translate into product features, updates or as part of NPD through a structured ideation process.

Delivery:

• Managing customer feedback backlog and user stories
• Prioritising based on a deep understanding of acceptance and perceived value from the customer
• Go To Market plans
• Sales enablement tools
• Value proposition and positioning
• Customer / KOL collaborations to validate and beta test new updates / features
• Strategic input into business development and key customer accounts to support business pillar leads
• Pricing models with cross functional support

Qualifications, Skills and Abilities:

Behaviours:

• Customer focused – able to put themselves into the shoes of the customer and build rapport
• Strategic thinker and ability to drive and own a portfolio
• Self- starter with excellent collaboration and communication skills
• Technically curious and literate
• Empathy - ability to empathise and develop a deep understanding of what success looks like for the customer
• Curiosity – the desire to explore problems with the customer and understand the multi-faceted way these can be resolved
• Exceptional attention to detail
• Expectation of up to 30-40% travel – meeting customers and events globally as required

Qualifications:

• Life science degree (Genetics, Biochemistry, Biology, Molecular Biology, Biotechnology, Molecular Biology or similar)
• At least 5 years Product Management experience within a technical field
• Experience in molecular biology
• Experience in infectious diseases preferrable
• Experience in human health and animal/veterinary health preferrable

Closing Date:

Sunday 10th August, 2025

Equal opportunities:

Primerdesign and the Novacyt Group of companies provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives:

Primerdesign and the Novacyt Group of companies is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Primerdesign and Novacyt Group employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Primerdesign and the Novacyt Group of companies. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.