Product Installations Specialist/Field Engineer

Roche
London
1 year ago
Applications closed

Related Jobs

View all jobs

Medical Field Service Engineer, Water Treatment

Medical Field Service Engineer, Water Treatment

Medical Field Service Engineer, Water Treatment

Field Service Engineer, Medical Water Treatment

Field Service Engineer, Medical Water Treatment

Field Service Engineer, Medical Water Treatment

The Position

Are you looking for a Central regional field engineering role in which the work you do really matters?

Does a rewarding career with a progressive, innovative business that is transforming the healthcare landscape excite you?

Would you like to be part of a team that is at the forefront of delivering cutting-edge, high-impact diagnostic solutions to pathology laboratories across the UK and Ireland?

Do you have a strong interest in process innovation and change management? 

Want to find out what it really means to be part of our amazing customer projects team at Roche Diagnostics:

With exciting plans for future equipment and test launches in the pipeline, you will come in at an opportune time to join a dynamic team as part of the Technical Services group focused on delivering the installation of simple to high complexity solutions for Roche Diagnostics, the world’s leading health supplier in Diagnostics equipment.

Reporting to the Senior Project Manager, you will be part of a cross-functional team of experts that helps pathology labs develop innovative solutions by making testing simpler and more cost-effective. In close collaboration with the Project Managers, you will provide your engineering expertise to the installation, de-installation and relocation of high-volume, critical analysers (for Blood Science, Molecular and Tissue diagnostics solutions). Our solutions range from medium to large-sized solutions and cover key NHS, University and private service providers. 

The role will be based predominately in the Central regions of the UK, but substantial travel + overnight stays will be required across the entire UK, and, less frequently, to Ireland.

Your profile:

You are an ambitious and motivated, qualified field service professional with experience of high-value capital equipment. You will be qualified to an HNC/HND level or above in electronics. A relevant science subject would also be desirable.

Ideally, you will have started your career at a component level and have progressively built up your expertise to systems level in any of these industries: biomedical engineering, industrial engineering, automation and aerospace, but to name a few. 

Preferably, for the Specialist role, you will have significant field service experience in pathology practices, particularly in automated laboratory pathology systems and associated data management systems. 

With proven customer service skills, you will combine a flexible approach with the positive determination to seize opportunities and resolve complex challenges through successful constructive resolutions. 

You will possess a confident and collaborative working approach. As you will be leading a critical step in the customer journey, you will be capable of representing the company in a positive manner at client sites - an ambassador for Roche Services - that enhances the reputation and professionalism of Roche Diagnostics Limited. You will excel in building productive customer relationships in a complex matrix environment.

Specifically, you will be able to demonstrate the following technical skills, knowledge and attributes:

Big-picture thinker, able to view how our customer goals/perspectives fit into the fabric of our organisation and strategy A promoter of teamwork, keeps oneself and others on target, able to lead installations on-site to a successful go-live  Applies strong organizational and prioritization skills, with a logical and process-driven mindset, and ability to manage personal time  Quick learner with innovative and continual improvement mindset  Experience of “on-site” customer facing engineering support Proven track record of troubleshooting experience Good working knowledge of electronics, electro-mechanical systems and information technology Knowledge of Customer Relationship Management (CRM) and web delivery tools A valid driver’s license and definite rights of working in the UK are required

Good luck!

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Biotech Jobs for Non‑Technical Professionals: Where Do You Fit In?

Your Place in Britain’s Biotech Boom When most people picture biotechnology careers they imagine pipettes, petri dishes and white‑coated scientists in Cambridge or Oxford. Yet for every bench scientist there is an ecosystem of professionals who never set foot in the lab but are crucial to getting a therapy, diagnostic or food‑tech breakthrough to market. The UK BioIndustry Association (BIA) reports that non‑scientific vacancies now make up more than one‑third of all biotech job ads, and demand is accelerating. According to Vacancysoft’s Life Sciences Labour Market Trends (November 2024), biotech job postings in the Golden Triangle jumped 26 % year‑on‑year, with hotspots also emerging in Birmingham and Glasgow. Finance is following suit: the sector attracted £3.5 billion in investment during 2024, a 94 % rebound from 2023 levels. More capital means more hires in project management, regulatory affairs, and commercial operations. In short, biotech is not just for PhDs, and you don’t need to master CRISPR to make an impact. This guide explains the high‑growth, non‑technical roles; the transferable skills you already possess; real‑life transition stories; and a step‑by‑step plan to pivot into the UK’s most exciting industry.

Johnson & Johnson Biotech Jobs in 2025: Your Complete UK Guide to Joining the World’s Largest Healthcare Innovator

From the first mass‑produced sterile surgical dressings in the 1880s to first‑in‑class CAR‑T cell therapies in the 2020s, Johnson & Johnson (J&J) has continuously re‑invented healthcare. Following the 2024 spin‑off of its consumer division (Kenvue) and the rebrand of Janssen to Johnson & Johnson Innovative Medicine, the company now focuses squarely on pharmaceutical innovation, med‑tech and vision care. With revenues exceeding US $90 bn and a pipeline spanning oncology, immunology, vaccines and digital surgery, J&J remains a magnet for biotech talent. A quick scan of the Johnson & Johnson careers portal shows over 2,000 open roles in EMEA, with nearly 300 in the UK, across R&D, manufacturing, clinical affairs and data science. This guide explains how to land a Johnson & Johnson biotech job in 2025—from graduate scientist to principal data engineer.

Biotechnology vs. Pharmaceutical Research vs. Bioinformatics Jobs: Which Path Should You Choose?

The biotechnology sector has rapidly emerged as one of the most exciting and impactful fields in science and industry. Driven by advancements in genetic engineering, molecular biology, and computational technologies, biotechnology is revolutionising healthcare, agriculture, environmental management, and beyond. In the UK, numerous start-ups, research institutes, and multinational corporations are investing heavily in biotech-related innovations, creating a wealth of new career opportunities. Yet for those looking to break into the biotech job market, the variety of roles can be overwhelming. You’ll often see “Biotechnology,” “Pharmaceutical Research,” and “Bioinformatics” used as catch-all terms, sometimes interchangeably. Which area truly suits your interests and skill set? And how do these subfields differ in day-to-day responsibilities, salary prospects, and future growth potential? In this comprehensive guide, we’ll demystify three key pillars of modern biotech—Biotechnology, Pharmaceutical Research, and Bioinformatics. We’ll cover the distinct skills and typical job titles within each, highlight salary ranges in the UK, and provide real-world examples to help you visualise the work involved. By the end, you’ll have a clearer picture of which path best matches your passions and career goals. And if you’re ready to take the next step, visit www.biotechnologyjobs.co.uk to explore current vacancies, from research scientists to bioinformatics specialists.