Prescription Clerk

An opportunity has arisen at Roborough Surgery for a Prescription Clerk to join our established team. The ideal candidate will have experience of working in a Pharmacy, GP Practice or pharmaceutical environment.

The role is for 36 hours per week over 4 days with flexibility to cover annual leave and sickness when required.

Main duties of the job

Duties will include processing of paper and online prescription requests; dealing with telephone and face to face enquiries from patients, clinical staff and other healthcare professionals; working closely with the GPs and wider practice team to provide an effective and efficient service to our patients.

About us

Roborough Surgery is a busy forward-thinking, single sitepractice in the North of Plymouth providing primary health care for around11,000 patients. We are part of Drake Medical Alliance Primary Care Network andwork closely with our member practices and ARRS staff providing a comprehensivepackage of care and services to our patients. We are an innovative and caring practice, andour mission is to transform local primary care into a service that better meetsthe demands of the 21st century, whilst continuing to deliverexcellent primary care.

About the practice:

A diverse and well-balanced patient demographic

A purpose-built modern building with onsiteparking and rest room.

Overall rated Good by CQC for the last 7 years

High Achieving QOF and Enhanced Services

A teaching practice committed to teaching andtraining the clinicians of the future and an active Research practice with adedicated team.

Excellent clinical team (4 GP partners plus SalariedGPs, Nurse Practitioners, Mental Health Practitioner, Specialist Practice Nurse, 2 Practice Nurses,2 HCAs, Phlebotomist, and access to PCN ARRS staff), supported by a diverse management and administration team.

Strong emphasis on ensuring staff have a greatwork/life balance. A positive, supportive, non-hierarchical, familyfriendly atmosphere.

Job responsibilities

Duties will include processing of paper and online prescription requests; dealing with telephone and face to face enquiries from patients, clinical staff and other healthcare professionals; working closely with the GPs and wider practice team to provide an effective and efficient service to our patients.

Complete all face to face and online training as required; maintain high levels of efficiency and organisation to complete daily tasks; ensure confidentiality at all times following Data Protection and GDPR guidelines. Work as part of the practice team, communicating and supporting as required.

Person SpecificationExperience

• Previous experience of working in a Pharmacy, GP practice or pharmaceutical environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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