Operations Specialist

Are you ready to take your career to the next level with a company that truly values its people? Our client, a leader in IT software and business services for the utilities and pharmaceutical industries, is on the lookout for a talented Operations Specialist to join their thriving team in Redhill.

Renowned for their personalised customer service and stellar portfolio of blue-chip clients, this is your chance to be part of an exciting growth journey.

Why You'll Love This Role 💚

Step into the Energy Operations Team and embrace a role packed with variety, challenges, and opportunities to make an impact. From managing energy supplier communications to ensuring seamless billing processes, you’ll be at the forefront of client satisfaction.

What’s in It for You?

💼 Competitive Salary: £25,000 - £27,000 (depending on experience)

🌍 Hybrid Working: Work from home and enjoy team collaboration in-office (Tues/Weds/Thurs)

📍 Location: Redhill

📆 Hours: 37.5 hours/week (Monday to Friday)

🌟 Fantastic Benefits:

* 25-27 days holiday + public holidays (and a day off for your birthday!)

* Private healthcare for you and your family

* Monthly team socials with a generous budget

* Employee Assistance Programme

* Electric Vehicle Scheme / Ride to Work Scheme

* Free on-site parking + complimentary fruit, snacks, and drinks

* Payroll giving scheme to support your favorite charities

What You'll Be Doing

* Ensuring smooth day-to-day operations while meeting tight deadlines and service levels.

* Solving issues with speed and professionalism to keep customers happy.

* Producing insightful service performance reports and sharing them with key stakeholders.

* Testing new IT functionalities and ensuring accurate billing processes.

* Monitoring and maintaining industry data to ensure integrity and smooth operations.

* Collaborating with clients and resolving billing challenges effectively.

What Our Client Is Looking For

✅ At least 3 years of experience in an analytical or process-driven role (utilities experience is a big plus).

✅ A customer-focused communicator with exceptional problem-solving skills.

✅ Strong organisational and time-management abilities.

✅ Confident working with data and skilled in Microsoft Office Word and Excel.

✅ A quick learner with a passion for teamwork and adaptability to change.

Ready to Be Part of Something Big?

If you thrive in a dynamic environment where you can truly make an impact, we’d love to hear from you!

Click Apply Now and join a team that’s driving innovation in the energy sector!

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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