Medical PA - Gastroenterology

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Main area: Gastroenterology

Grade: NHS AfC: Band 4

Contract: Permanent

Hours: Full time - 37.5 hours per week (Monday to Friday core business hours 09.00-17.00)

Job ref: 271-BBM-6885335

Site: Great Ormond Street Hospital

Town: London

Salary: £31,945 - £34,937 per annum inclusive

Salary period: Yearly

Closing: 22/01/2025 23:59

Job overview

An exciting opportunity has arisen within the Gastroenterology Department to work within the Medical PA team. You will be part of a team of three and will be required to provide high quality secretarial and administrative support to a team of clinicians, nursing staff and the associated administrative team.

This job is varied and rewarding. The successful applicant will work within a well-established dedicated team who care about their patients and their families and the service they deliver.

Previous experience as a medical secretary or work within a clinical setting would be advantageous. However, this position would also be suitable as a development opportunity for a band 3 junior secretary looking for a role with greater responsibility.

You will need to be a good team player and be happy working with a broad range of people, with different skills. You will need to demonstrate that you can act on your own initiative, with kindness and empathy and that you are committed to providing the highest possible standard of service to our patients, families and to both our internal and external colleagues.

Main duties of the job

The Gastroenterology department is well recognised as a leading centre of advanced paediatric gastrointestinal medicine, clinical research, and teaching. The aim of the department is to provide a high standard of care for children with complex gastroenterological diseases. It is divided into 3 sub-specialities: Neurogastroenterology and motility, mucosal immunology, and intestinal rehabilitation.

Children are seen either as inpatients on Squirrel Ward or as day case or short stay patients on Kingfisher Ward, where we also have our investigation suite.

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person specificationExperience/Knowledge

• Excellent quality customer service skills
• Experience of working within an office environment
• Working experience in clinical / medical setting
• Full knowledge of, or agreement to work towards medical terminology competence
• Staff supervision

Skills/Abilities

• Ability to accurately check all correspondence created by the department
• Excellent telephone manner
• Ability to work autonomously with the confidence to take decisions
• Ability to prioritise own workload
• Ability to maintain a professional attitude in a pressured environment
• Excellent electronic diary management skills
• Minute taking

Please be advised that:

The recruitment process for all admin and clerical roles at Bands 2-4 will be a two-stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.

We are an accredited Living Wage Employer.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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