Key Account Manager

KAM -Richmond to £60,000 - Reporting into the Global Key Account Director

Job Purpose Summary:
Responsible for customer account management and maintenance, with the key objectives of maximising revenue in line with the Company's long- and short-term strategic objectives.

Key Duties, Responsibilities & Accountabilities:

Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales methods by gaining a clear understanding of the customers' business requirements
Drive the design activity within the account base utilising all the groups resource available.
Devise strategies for designated accounts to ensure successful delivery of objectives
Proactively solicit, respond to, qualify and follow up sales enquiries within acceptable timescales, through to landing orders
Commercial ownership of customer relationships and business development within those accounts
Hit or exceed Sales and GP budget assigned
Manage customer dedicated inventory levels in line with company expectations
Work diligently to deliver the highest level of service to our customers
Promote all the products and services that the Group can offer customers to maximise sales
Attend and present at customer meetings including QBR's
Create and report account development strategies and progress
Procure product in accordance with customer requirements and Company guidelines
Liaise internally in order to resolve issues with customers and suppliers including when required any financial issues
Ensure all sales administration is completed to a high standard and in a timely manner
Identify and report market and client trends
Observe competitor activity and gather intelligence
Attend industry functions when required
Represent the company in accordance with our values and in a professional manner at all times
Knowledge, Skills, Experience & Attributes

In order to be fully effective in the role the following will be required:

Great understand of the Electronics industry / market knowledge and excellent knowledge of electronic components.
Proven track record of managing key accounts and developing strategic strategies tailored to those accounts.
Ability to succeed in closing of opportunities
Use and or knowledge of VMI offerings.
Excellent communication and negotiation skills
Successful track record of managing customer accounts and securing new business
High level of customer service skills, able to cultivate and maintain long-term customer relationships
Experience of successfully working to budgets, or as a minimum a good knowledge and understanding of this
Sourcing / procurement knowledge and experience
Good IT skills, with understanding of the importance of maintaining accurate ERP data
The above list is not an exhaustive list, and you will be expected to perform different tasks within your capabilities as necessitated within the overall business objectives of the Company and follow all reasonable management instructions.
This job description may be reviewed periodically and updated to ensure it remains accurate.

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Our commitment:

Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes