Enterprise Account Manager

Hybrid - 4 days office-based)

About the Role:

Our client, a fast-growing and influential research and intelligence company, is seeking an Account Manager to join their expanding commercial team. This is an exciting opportunity to work with top-tier global brands across industries including retail, tech, pharmaceuticals, manufacturing, and more.

As an Account Manager, you'll take ownership of a portfolio of senior-level stakeholders-predominantly at the C-suite level-across Fortune 1000 organisations. Your primary focus will be driving member engagement, delivering continuous value through a suite of high-impact research and advisory services, and ensuring full client retention.

This role requires a commercially minded individual with strong relationship management skills, excellent communication abilities, and a strategic mindset. You'll act as a key point of contact for clients, aligning company offerings to their evolving supply chain and digital transformation priorities.

Key Responsibilities:

Manage a portfolio of enterprise clients, ensuring high engagement and value realisation from membership services
Lead renewal strategies and account growth initiatives, driving 100% retention of Annual Recurring Revenue (ARR)
Build trusted relationships with senior executives, becoming a consultative partner aligned to client goals
Collaborate with internal research, product, and delivery teams to tailor content and engagement plans
Analyse client feedback and usage data to anticipate risks and ensure proactive client success strategies
Advocate for client needs internally, contributing to continuous improvement of the member experience

Ideal Candidate Profile:

5+ years' experience in account management, client success, or B2B enterprise sales (preferably in SaaS, research, or subscription-based models)
Experienced in managing six-figure enterprise accounts and renewing/expanding high-value contracts
Strong negotiation experience, particularly with corporate procurement teams
Skilled in stakeholder management, especially at C-level

Benefits Include:

Private healthcare coverage
Enhanced pension / 401(k)
Life insurance
Enhanced parental leaveWe Are Aspire Ltd are a