Director, Trade Operations UK/IRE

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Director, Trade Operations UK/IRE, London

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Client:

Gilead Sciences Limited
Location:

London, United Kingdom
Job Category:

Other
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EU work permit required:

Yes
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Job Reference:

4c5ca38e82dc
Job Views:

3
Posted:

29.06.2025
Expiry Date:

13.08.2025
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Job Description:

Description
The Position
This is an exciting opportunity for someone with supply chain and distribution experience to work with an experienced and dedicated Customer Services and Trade Operations team based in the High Holborn office in Central London. The role is to lead the overall affiliate strategy around how we distribute our products through varied, tailored and focussed distribution strategies. Working with Wholesalers, 3PLs, Homecare companies, Out Patient Dispensaries, Community Pharmacies we tailor our supply chain to ensure it optimises the patient experience. We are constantly exploring new ways to add value to our brands and patients through our supply chain and have a very exciting near term innovative supply chain opportunity for a new area that we are close to entering.
The role will work closely with key stakeholders across the affiliate and global to ensure we always get our products to patients no matter what challenges we have to navigate.
This is a people leader role heading up 2 teams, Customer Services and Trade Operations with

5 direct reports

and reports to the Senior Director, Commercial Operations.
Essential Duties and Job Functions:
Management of the UK/I supply chain and responsible for the strategy to meet our customer needs and maximise our distribution service to NHS organisations, 3rd party providers and patients.
Work closely and pro-actively with 3rd party service providers to ensure efficient distribution of the Gilead portfolio through multiple channels and to multiple customer types.
Close working with internal Commercial stakeholders, particularly Business Unit Directors and the Market Access function.
Close working with Regulatory, Finance, Legal, and Medical stakeholders
Close working with the Global Trade Operations team
Close working with the Dublin Distribution Centre and Cork Manufacturing Centre
Lead the Demand Planning process for in market and future products
Work with Brand Teams to implement optimal distribution strategies for different brands
Ensuring timely and accurate reconciliations of pricing and revenue for homecare and outsource NHS distributors.
Liaison with finance and other internal stakeholders to ensure appropriate internal and external controls and audit criteria are met.
Liaison with external (e.g. NHS) customers to resolve supply issues
Liaison with providers to ensure supply continuity and adherence to agreed processes and contracts
Knowledge, Experience and Skills:
Extensive

experience in a patient and customer focussed capacity, served in the Pharmaceutical sector
Supply Chain experience essential, preferably of the UK market
Understanding of the NHS in terms of ordering and supply mechanisms preferable
Team leadership and

peoplemanagement
Able to become quickly expert in supply systems. Strong attention to detail.
Numerically able, and capable of pattern recognition in data. Able to work competently with Excel and preferably Tableau.
Confident in discussions with customers, but able to push back if required for inappropriate supply requests
Clear and articulate communicator
Has the judgement to know when to refer to senior colleagues and legal if appropriate.
Behaviours
Compelling leadership style
Ability to perform and deliver in ambiguous and complex situations
Able to perform strongly under time pressure
Ability to engage and manage multiple stakeholders to achieve the objective
Operationally excellent
Organised with systematic approach to prioritisation
Process orientated to achieve the business objective
Gilead Core Values
Integrity (always doing the right thing),
Teamwork (collaborating in good faith),
Excellence (working at a high level of commitment and capability)
Accountability (taking personal responsibility).
Inclusion (Encouraging Diversity)
Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.

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