Clinical/Technical Applications Specialist – UK/Ireland
Location:England (South/Midlands preferred)
Type:Permanent |Travel:Up to 80% (UK/Ireland with occasional European travel)
About NBCL
NBCL (Novel Biomarker Catalyst Lab BV) is a Netherlands-based diagnostics company focused on transforming endocrine diagnostics through cutting-edge immunoassay technology. As we expand across the UK and Europe, we’re building a high-performing team to support the commercialization and clinical adoption of our innovative intraoperative PTH Analyser.
This is an exciting opportunity to join a fast-paced, mission-driven environment at the intersection of diagnostic technology and patient care.
The Opportunity
We are looking for aClinical/Technical Applications Specialistto support the launch and clinical implementation of NBCL’s Intraoperative PTH Analyser across the UK and Ireland, with occasional support across Europe.
This is a hybrid role blending hands-on technical servicing, clinical applications support in operating theatres, and frontline product training. You will work closely with endocrine and ENT surgeons, point-of-care teams, and laboratory professionals to deliver clinical demos, training, and support, ensuring seamless integration of our solutions into hospital environments.
You’ll be the face of NBCL for many customers—playing a crucial role in adoption, satisfaction, and retention.
Key Responsibilities
- Deliver on-site product demonstrations, training, and clinical support during surgeries
- Support installations, annual servicing, and ongoing technical maintenance of the analyser
- Act as the primary technical liaison between NBCL and hospitals, clinicians, and lab staff
- Troubleshoot real-time issues in OR and lab environments, ensuring minimal disruption
- Assist customers in validation, regulatory compliance, and workflow integration
- Gather customer feedback and relay insights to sales, product, and R&D teams
- Support sales teams with application knowledge, market insight, and account development
- Represent NBCL at trade shows, exhibitions, and professional medical conferences
- Contribute to the development of training manuals and support documentation
- Produce timely activity reports, documentation, and internal communications
Ideal Candidate Profile
- Experience:
- Minimum 3 years in diagnostics, medical devices, or clinical lab environments
- Familiarity with Point-of-Care, immunology, or biochemistry diagnostics
- Proven experience supporting clinicians/surgeons in high-pressure environments
- Skilled in technical troubleshooting and hands-on instrument servicing
- Experience running clinical evaluations and onboarding new medical devices
- Education:
- Degree in Biological Sciences, Biochemistry, or related field (BS/MS or equivalent)
- Clinical Laboratory Scientist or Medical Technologist certification is a plus
- Skills & Attributes:
- Excellent communication and public speaking skills
- Strong organisational skills and ability to work independently
- Adaptable, proactive, and comfortable in a fast-growing, evolving company
- Fluency in English; additional EU languages are advantageous
- Willingness to travel frequently, including occasional overnight and weekend travel
What We Offer
- An opportunity to work directly with leading clinicians and shape patient care
- High-impact role with autonomy and career development opportunities
- Supportive and collaborative team environment with a startup mindset
- Tools provided: laptop, phone, portable printer, and car allowance
- Travel and business expenses reimbursed according to company policy
- A chance to be part of an innovative, mission-driven organisation making real impact
Note:Employment is subject to proof of full vaccination in compliance with WHO and local clinical requirements for operating room and laboratory access.
