At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.
What You Can Expect
As a Capital Equipment Sales Representative you will play a key role in driving revenue growth for the Zimmer Biomet Sports Medicine capital equipment portfolio, with a focus on meeting quarterly and annual sales targets. Additionally, the job centres on increasing product adoption and usage within the current customer base by following the Company Sales Process. Alongside this, you will also provide training and technical support to new and existing customers, ensuring strong product knowledge and engagement.
On a daily basis you will collaborate with Regional Sales Management, along with Commercial and Marketing teams, to develop and implement a targeted strategy for customer acquisition and market share growth in the Sports Medicine segment. The Capital Equipment Sales Representative is accountable for overseeing the full value chain-from pre-sales through to post-sales-and fostering cross-functional relationships to deliver an exceptional customer experience.
How You'll Create Impact
- Provide technical support and hands-on assistance for arthroscopic equipment, with an emphasis on VIMS and Tricera systems to deliver an exceptional product experience.
- Build and maintain relationships across multiple stakeholders, including surgeons, nurses, biomedical engineers, and hospital administrators, while focusing on networking with C-suite and procurement teams.
- Create and manage the national strategy for Sports Medicine Equipment whilst implementing the EMEA strategy for the VIMS Launch Plan.
- End-to-End Sales Process Management: Lead the sales process from identification to close, including product demonstrations, negotiations, deal execution, and operating room team training.
- Own sales performance for the Sports Medicine equipment portfolio, including tracking and meeting sales targets within your territory.
- Oversee and maintain the pipeline for sports capital equipment opportunities.
- Handle negotiations and contract agreements with hospital administration.
- Prepare effective product information sheets and educational resources in the local language.
- Conduct diagnostics and coordinate repair processes as needed for ongoing customer support.
- Work closely with executives, medical teams, and biomedical and IT departments on operating room installations and broadcast system setup.
- Follow up on customer satisfaction and respond to any issues or needs, ensuring a high level of customer satisfaction.
- Use in-depth product knowledge to answer customer inquiries and maintain a high standard of service quality.
- Engage in Industry Events: Organize and participate in relevant congresses to increase company visibility and boost sales.
- Actively track developments within the sector, staying informed on market dynamics and competitor activity.
What Makes You Stand Out
• Bachelor's or Master`s degree economic or clinical study.
• Technical knowledge of arthroscopic equipment, broadcasting, and computer networks
• Medical knowledge related to anatomy, pathologies
• Aptitude for training and presentation
• Very good knowledge of English
• Knowledge of quality and QMS system, manufacturing process
• Current or previous work experience in hospitals is helpful (healthcare experience preferred) with 2-3 years of experience.
Your Background
- Proven selling & negotiating techniques alongside sound business acumen to identify, plan, and execute on services
- Strong presentations skills, customer centric, relationship and communication skills
- Analysis capability and problem solving
- Clean driving license essential
Travel Expectations
• This role requires a flexible in their approach to work as will require national, and in some instances, international travel.
EOE/M/F/Vet/Disability
