Associate Systems Administrator

Associate Systems Administrator
Location: Stone, Staffordshire (Hybrid working, 2 days in our Stone office)
Status: Permanent, Full Time
Package: Competitive Salary, Flexible Working (with one-off allowance and 2 Days in the office), Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub.

Why are we hiring a Associate Systems Administrator? We’re on the look out for a Associate Systems Administrator as we continue to grow.
The IS Associate Systems Administrator is responsible for providing support to internal customers and following requests through to resolution. They are also required to perform regular systems checks and take part in IS Projects as assigned by IS Management.

Who’s Instem?

Well, we’re a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!).
Instem is a unique, solutions-based organisation. We’ve doubled in size over the last 3 years through new business and product enhancement, but also via acquisition. Our 5-year growth plan is progressive, and we need you to help us reach that next level!

What’s the culture/environment like? For a global business of over 300 staff, we very much have a family feel. You’ll be part of a friendly, communal, solution based, flexible environment, where you’ll feel empowered, valued and accountable. We’ll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.

What are you responsible for?

• Responding to requests for assistance from internal users (both local and remote) ensuring problems are resolved quickly and efficiently.
• Manage user account creation, management, and removal.
• Prepare and supply equipment to internal users.
• Carry out regular maintenance checks on infrastructure and software systems.
• Work on infrastructure projects with other team members to meet project goals and timelines.
• Work towards taking responsibility for either geographic or entire functional aspects of our infrastructure.
• Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently.

Skills, Knowledge & Experience:

• Knowledge of Microsoft Azure framework
• Knowledge of specialist operating systems, packages and services
• Familiarity with relevant technical information resources
• Relevant qualifications/certification
• Effective communication skills combined with an empathetic personality
• Ability to work effectively within a team and independently to ensure efficient problem resolution and project execution
• Enthusiasm to develop a career in an internal user support role

Daily, millions of lives are improved by the Instem technologies and services that have been deployed by our clients. This is a fantastic opportunity for you to help save and prolong people’s lives, by doing what you do best!

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link:http://www.instem.com/about/data-protection.php

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