Application Support Specialist

Spitalfields
2 months ago
Applications closed

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Job Title: Application Specialist

Location: London (on-site across 3 locations)
Start Date: ASAP – ideally early February

About the Role

Peopleforce Recruitment are recruiting for an Application Specialist to work in a high-profile, customer-facing role supporting a specialist medical product across multiple London sites.

This role is ideal for someone who enjoys being on-site, hands-on, and client-facing acting as the go-to expert for a specific product area. You’ll be supported with training and mentoring, so you won’t be thrown in at the deep end.

Key Responsibilities



Act as the on-site product and application expert for a specific medical product

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Build and maintain strong relationships with healthcare professionals and customers

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Provide training, mentoring, and ongoing support to users

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Troubleshoot and resolve technical and application-related issues

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Support product awareness and assist with customer queries

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Help with ordering and day-to-day instrument support

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Manage customer relationships across three London locations (initially based primarily at one site)

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Maintain and support a small number of key instruments

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Gather customer feedback and insights and communicate these internally

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Represent the service and product in a professional and trusted manner at all times

About You

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Degree (or equivalent) in Biomedical Science, Medical Science, or a related discipline

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Background in a clinical, laboratory, or healthcare environment

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Comfortable resolving technical or application-based issues

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Strong customer-facing skills and confident speaking with people

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Friendly, professional, and approachable

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Organised, proactive, and able to manage multiple sites

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Comfortable travelling regularly around London (self-transport required)

What’s on Offer

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High-visibility, on-site role with a key client

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Full training and mentoring provided

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Opportunity to act as both a technical specialist and trusted partner

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Fast start for the right candidate

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