Ready to take your healthcare experience in a new direction? Join Genedrive to train and support hospital teams using life-changing diagnostic technology across the UK.
Product Applications Specialist – UK
Field-based – ideally located in the Midlands
* Full time, permanent
* £38-40,000 per annum
* Approximately 75% travel, including time away from home
Bring your hands-on healthcare experience to a role helping hospital teams introducing pharmacogenetic tests that can change lives. We’re looking for someone with hands-on experience in a point-of-care or medical technology environment, strong communication skills, and the confidence and experience to travel independently across the UK.
About Genedrive
Genedrive develops rapid, point-of-care pharmacogenetic testing solutions that help healthcare professionals improve patient outcomes.
The Role
You’ll support customers across the UK with installation, training, and ongoing use of the Genedrive System. A Midlands location is preferred, providing a central base for air and rail travel to customers across the UK.
Key responsibilities:
* Support system installations, maintenance, evaluations, and clinical validations
* Train healthcare professionals and build relationships with medics, nurses, laboratory staff, and point-of-care testing teams
* Troubleshoot issues, provide customer support, and monitor system performance
* Support product demonstrations and sales discussions, and contribute to training and marketing materials
* Maintain accurate field reports and CRM records, following relevant standards and company procedures
About You
Your background could be in laboratory work, POC or medical technology. You’ll bring:
* Hands-on experience in a hospital, clinical, laboratory, or medical technology environment
* Confidence communicating with medics and hospital staff, with the ability to explain information clearly
* Commercial awareness and a practical approach to problem-solving.
* Good organisation, attention to detail, and the ability to work independently and collaboratively
* Proficiency in Microsoft Word, Excel, and PowerPoint, and fluent written and spoken English
* Willingness to travel and work away from home approximately 75% of the time
* An understanding of sales would be advantageous
Point-of-care testing or acute care experience is highly desirable.
Benefits
* 25 days holiday + bank holidays
* Pension scheme
* Private healthcare
* Non-contractual discretionary annual bonus scheme
* Death in service benefit (4x salary) and group income protection
* Cycle to Work scheme
* Share Option Scheme after 1 year
* Share Incentive Plan after 3 months – buy 1, get 2 free
How to Apply
Click “apply” and check your inbox for an email explaining how to complete your application and submit any supporting documents.
Applicants must be authorised to work in the UK. No agencies please.
Other suitable backgrounds include Nurse, Laboratory Technician, Biomedical Scientist, Medical Device Trainer, Clinical Support Specialist, and Healthcare Technology Specialist
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