Technical Support Specialist

Cranleigh STEM, Sustainability & SHEQ Recruitment
Winchester
3 days ago
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Cranleigh STEM has exclusively partnered with a rapidly expanding biotechnology company based in Winchester to recruit a Technical Support Specialist for a permanent position. In this role, you will act as a technical interface between R&D and external customers/clients – supporting with enquiries, product management and generating business reports.


This role will suit a recent life sciences graduate (molecular biology, biology, biochemistry) coupled with some commercial experience in industry – demonstrating strong communication skills with internal/external parties.


Technical Support Specialist responsibilities

  • Customer support
  • Product management
  • Sales admin support
  • Working within our CRM system
  • Generating business reports
  • Liaising with our Operations and technical support teams
  • Working within our ISO13485 Quality System

Technical Support Specialist requirements


  • Degree level qualification in molecular biology, biology, biochemistry or similar.
  • Experience working in a customer facing role – demonstrating strong communication and organisational skills.
  • Ability to communicate effectively at all levels and across different departments.
  • Self-motivated character, with a real desire to pursue a career in biotech outside of the laboratory.
  • Experience working a CRM system would be preferred.


£Comp + excellent company benefits

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