Service Support Engineer

Suffolk

Competitive Annual Salary + good Benefits

Certain Advantage are hiring for a Service Support Engineer based in Suffolk. This role is on a permanent basis.

The company

This company provides bespoke Automation solutions within various industries including medical and pharmaceutical sectors and have a reputation for automation excellence in fast moving consumer goods (FMCG) and industrial packaging.

The role

Service Engineer to provide support prior to commissioning phase of the companies projects through to installation, as well as providing ongoing support to their customers throughout the life of their equipment.

We are looking for experienced Service Support Engineer to join the After-Sales Team, to continue to provide first class experience to vast customer base and to ensure customers continue to have a positive experience post warranty.

Responsibilities,

Site based role who will support customers remotely to diagnose issues and rectify in a timely manner
Provide technical support to the after sales team
Responsible for supporting customers service contracts
Undertake work necessary for pre-service visit for the service engineer, this could include electrical, mechanical, pneumatic, or software tasks
Assist with training and growth of service engineers
Programme and modify control systems using PLCs, Servo drives, Robots and other specilised controllers specific to customers requirements
Troubleshoot & adjust mechanical, electrical pneumatic and controls equipment
Faut Finding operational assessment of mechanisms both in in isolation and in in complex performance

Skills/Qualifications Required to Apply:

Relevant vocational training or completion of Apprenticeship in Electrical or Mechanical discipline
Qualifications in Engineering and / or 5 years experience in an electrical or mechanical environment
Proven Electrical, Pneumatic, or mechanical experience within Automation industry /industrial environment
4 plus years experience in programming programable LPC ad human machine
Interface HMI using software ( Siemans, ABB, Allan Bradley, Mistaishi, Festo, Codeys,
Knowledge of setting up Servos, VFDs Remote I.O, Earth net & Profibus networks
Knowledge of 6 Axis robot systems is preferred
Critical Thinking, Problem Solving ability
Comprehensive knowledge of diagnostics, test and repair of electronic/electrical and mechanical

Does this sound like your next career move? Apply today.

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