Job Title: Service Engineer - Software

Salary: £50,000

Benefits: To be discussed at interview

Job Type: Permanent

Location: Bedfordshire

Job Start date: ASAP

Shift Pattern: Mon to Thurs 08:30 to 17:00, Fri 08:00 to 16:00

We’re supporting our client, a global leading manufacturer of specialist machinery who supply to the food, beverage, pharmaceutical and chemical industry. The client is looking for a Service Engineer to join their growing team. The successful Service Engineer will have experience of programming Siemens software from scratch and servicing / commissioning machinery.

Responsibilities for Service Engineer:

• Performing site visits for the purpose of installation, commissioning, training, upgrades and breakdowns.
  
  
• Writing, debugging and commissioning of software onsite for the purpose of production line integrations.
  
  
• Liaising with the company’s in-house personnel as required for assisting with resolving site issues.
  
  
• Being a ‘representative’ of the company in front of the client/ customer and acting in a professional, courteous manner.
  
  
• Providing remote software diagnostics and support for machine breakdowns, upgrades and installations.
  
  
• Providing telephone and/ or email support for machine breakdowns.
  
  
• Liaising with the Spares/ Service Administrator to ensure the support log is kept up to date with customer status.
  
  
• Liaising with the Spares Team so quotes can be produced for customers for parts and/or support.
  
  
• Assisting the software/ electrical team in-house with commissioning and testing of machines before shipment.
  
  
• Complete in-house documentation as part of the company’s commitment to quality such as test plans, validation documents etc.
  
  About You:
  
  Essential
  
  
• A recognised qualification in Electronic/ Electrical/ Controls Engineering i.e. BTEC, HNC etc
  
  
• Electrical/ Software (PLC) Engineering background
  
  
• Electrical certification for working with 3 phase installations
  
  
• 5+ years of experience in servicing machinery
  
  
• 5+ years of experience in fault finding machinery
  
  
• 5+ years of experience programming with Siemens/ Allen Bradley software
  
  
• Ability to fault find machines and implement reliable solutions
  
  
• Ability to look for and recommend features for product development to improve the product range
  
  
• Fully conversant with MS Office
  
  
• Ability to work effectively as part of a team
  
  
• Must hold a valid passport
  
  
• Excellent communication skills
  
  
• Able to use own initiative
  
  
• Ability to work to tight deadlines
  
  
• Prepared to travel to customer/ suppliers in the UK and overseas for service, installations and inspections.
  
  Desirable:
  
  
• Degree educated in electrical/ control systems engineering
  
  
• Chartered or working towards chartered status
  
  
• Experience of installing/ commissioning packaging machinery
  
  
• Experience in commissioning production lines
  
  
• Experience in line validation and completing validation documentation
  
  Job Application:
  
  If you would like to be considered for the role of Service Engineer - Software, please apply with your full CV - or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
  
  Willcox Matthews Recruitment Ltd acts an employment business for permanent and contract roles. By completing the application process, you agree to the terms outlined in our Privacy Notice and that Willcox Matthews Ltd may contact you in connection with your application in relation to Willcox Matthews providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
  
  We take your application seriously and we make every effort to respond to all applicants.
  
  Candidates must be eligible to work and live in the UK