Senior Project Support Officer

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Our research strategies all include the development of artificial intelligence (AI) technologies. AI, and computational tools more broadly, are set to become increasingly integral to healthcare and clinical research. Such tools have the potential to enhance decision-making, improve patient outcomes, and optimise operational efficiency. However, in supporting successful development and deployment, it is essential that we build a robust, scalable, and compliant infrastructure to support these initiatives.

The Senior Project Support Officer will be responsible for digital coordination, with a particular focus on smoothing the assessment, arrangement and confirmation of site approval process for all things relating to digital and cyber. For example, the post will ensure that, where new software must be installed or new hardware is being provided to facilitate research delivery, the internal processes are completed efficiently.

The post holder will provide project support to the Head of Clinical Research Infrastructure and members of the Clinical Research senior management team, and other senior staff at The Royal Marsden, who are involved in the set up and management of the governance and programme of digital work for research, as well as other strategic programmes of work that may arise. The post holder will also provide support to joint R&D and digital projects, including those looking to provide core infrastructure support for our researchers.

Main duties of the job

• Act as a key point of communication between all research delivery (trial coordinators / research fellows / Principal Investigators) and research management (trial managers / research fellows / Chief Investigators) and the pharmacy clinical trials team for any new digital projects.
• Effectively engage appropriate internal and/or external project stakeholders, establishing effective links for the purpose of communicating all relevant aspects of the projects, creating a liaison network where necessary.
• Build and maintain key relationships with these stakeholders, acting as a key link between them and regularly supporting or even leading meetings and workshops to facilitate their views and opinions.

Detailed job description and main responsibilities

• Contribute to the effective monitoring and reporting processes for each project. Analysing assessments and resolving failures to meet project standards.
• Using diverse software products utilise advanced IT skills to produce various high quality professionally presented reports, documents, slide presentations, maps, flowcharts and design and develop databases, paying attention to detail to ensure all documents are accurate.
• Maintain accurate registers of the project action plans and risk registers and ensure each is managed and escalated as appropriate.
• Lead on discreet projects, as they are identified, and proposing project changes where required which can impact across the department.

Person specification

Education/Qualifications

• Educated to Degree level standard (or equivalent)
• Recognised Good Clinical Practice certification
• Commitment to continued professional development

Experience

• Experience of working in a clinical research setting as a Clinical Trials Coordinator setting up clinical trials
• Knowledge and understanding of pharmacy clinical trials management
• Experience of working in the NHS in the field of cancer
• Evidence of relevant teaching experience

Skills Abilities/ Knowledge

• Well-developed ability to make decisions, organise and prioritise
• Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members
• Excellent IT/ Word processing skills; proven level of computer literacy
• Comprehensive knowledge of Microsoft Office software; proficiency with spreadsheets, databases and presentation software
• Excellent communication skills both written and verbal with a range of stakeholders, from clinical and non-clinical colleagues.
• Good problem-solving skills with the ability to use initiative when dealing with sensitive issues.
• Ability to work under pressure to meet deadlines, with excellent interpersonal and organisational skills
• Full awareness of the need for confidentiality
• Ability to contribute to team working and to develop good working relationships.
• Understanding of the Medical Device Regulations (2002)

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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