Senior Events Account Manager
Location: UK – London, Hybrid
Team: Medical Practice
The Role
The Senior Events Account Manager will work across Practice Groups to manage and deliver all types of event work for existing and new clients. The role spans all practices, but will predominantly serve MEDICAL clients.
A Senior Events Account Manager (SEAM) is responsible for managing and overseeing all aspects of the event for clients. Your primary role is to ensure the successful planning, execution, and delivery of events while maintaining strong client relationships. Overall, a Senior Events Account Manager plays a crucial role in delivering exceptional events that meet and exceed client expectations, foster positive client relationships, and contribute to the success and growth of the organisation.
Working in as a Senior Events Account Manager, you will be reasonable for planning and delivery of client events and congress activities, based both within the UK, as well as internationally. You will be responsible for all elements of the events, including developing budgets, sourcing venues, liaising with 3rd party suppliers/vendors, organising travel, speaker logistics, financial management, smooth delivery on-site and compiling post event audit documentations.
Crucially, you will serve as a role model for compliance, particularly in relation to pharmaceutical meetings. This includes demonstrating a strong working knowledge of pharmaceutical codes and compliance frameworks (e.g., ABPI, EFPIA, or equivalent), and ensuring all event elements adhere to relevant guidelines and best practices. You will champion compliant behaviours and help maintain the company’s reputation for integrity and excellence in highly regulated environments.
As the Events Account Manager, you will often be the main point of contact for our clients, building and maintaining strong relationships, and working closely with them to understand their event objectives, requirements, and manage their expectations. You are also a critical member of the wider client account team and will work and coordinate seamless with them.
Qualifications, Skills & Knowledge
- Have over 2 years’ experience working in pharmaceutical events
- Strong project management experience
- High level of attention to detail to ensure quality client delivery
- Excellent communication skills to liaise with our clients and internal teams
- Ability and desire to negotiate with external stakeholders and suppliers
- Ability to work well in a team, as well as flexibility to adapt and multi-task
- Ability to thrive in a fast-paced environment and work within a deadline-oriented framework
- Experience with financial management of projects
- Experience to create and manage registration platforms such as Cvents
- Experience in pharmaceutical events compliance and audit close outs
- Desire to travel and be on-site for events
Benefits
As well as the basic salary, great social events, and a culture of continual learning, our competitive benefits package includes but is not limited to:
- 5% employer pension contribution
- Private medical insurance (for you and your family)
- Critical Illness cover
- Income protection cover
- Travel insurance (for you and your family)
- An annual “wellness” benefit after 3 month’s service
- Hybrid working options
- 25 days’ holiday in addition to bank holidays (with the ability for annual leave to rise to a maximum of 30 days alongside length of service)
- Life assurance service insurance at 4x your salary
- Paid sabbaticals after 5 years’ service
As well as the day-to-day management of accounts, you will have the opportunity to be involved in business development, working on proposals and contributing to identifying areas of growth. We actively encourage the team to be involved in activities outside of their day-to-day work, whether that’s being involved in our social, marketing or CSR Electives, or running training sessions on topics they have a personal interest. We have a keen focus on training and development and offer a variety of training opportunities, both internally and externally that can be tailored to your career development.
