Operations Manager – Primary Care

PCN Operations Manager – Primary Care

Location: Bradford

£45,000 per annum + Performance Bonus

Monday to Friday – Full time, permanent

Join a fast-growing, award-winning healthcare provider revolutionising primary care across the UK.

We’re proud to be working in partnership with a fast-growing, award-winning healthcare organisation that’s reshaping the way clinical pharmacy services are delivered in primary care. With over 25 years’ combined experience across the NHS, health informatics, and pharmacy, their model supports GP practices and Primary Care Networks (PCNs) nationwide - reducing workload, enhancing care, and setting new standards for service delivery.

As they scale operations across new regions, an exciting opportunity has opened for an ambitiousOperations Managerto join their senior leadership team. If you're passionate about healthcare transformation and want to lead real change, this could be your next step.

What You’ll Be Doing:

As PCN Operations Manager, you’ll be at the heart of clinical service delivery – overseeing day-to-day operations, supporting and developing clinical teams, and leading on quality improvement. You’ll work closely with senior stakeholders and have a real voice in shaping the future of primary care.

• Lead and manage clinical and non-clinical staff, driving excellence in service delivery
• Ensure compliance with GPhC, CPPE, Royal Pharmaceutical Society, and regulatory standards
• Develop training frameworks, staff PDPs, and manage performance against KPIs
• Support the creation of clinical dashboards and present outcomes to senior leadership
• Build strong relationships with PCNs, GP practices, and healthcare partners
• Contribute to operational strategy and long-term planning at executive level

Essential Skills & Experience:

• A background in Primary Care, PCNs, GP or NHS operations
• Deep understanding of PCN DES, GMS/PMS contracts, and primary care frameworks
• Strong experience managing clinical teams, ideally pharmacists/technicians
• A strategic mindset paired with excellent execution and planning skills
• Data-driven performance management expertise
• Outstanding communication, leadership and interpersonal skills
• Ability to work under pressure, multitask, and meet tight deadlines
• A genuine commitment to improving patient care
• High level of professional integrity, critical thinking and attention to detail

Why Join?

Though confidential at this stage, the hiring company is well-established, values-led, and undergoing significant growth. They’re known for delivering excellent outcomes and fostering a progressive and inclusive culture.

• Competitive Salary of £40,000–£50,000 (depending on experience)
• Bonus scheme
• 25 days holiday + bank holidays
• Progression Opportunities – Grow into senior or regional leadership roles
• Tailored Development – Personalised training and mentorship
• Supportive Culture – Transparent, collaborative and values-driven
• Perks & Benefits – Pension, staff discounts, regular team events

Ready to Take the Lead in Primary Care Innovation?

If you're ready to step into a pivotal leadership role and make a genuine impact, we’d love to hear from you – Contact Tom Fitch for a confidential chat on or send your CV to

Compass Associates Ltd is acting as a recruitment consultancy for this permanent position.

Referral Bonus: Know someone perfect for the role? Get £200 in John Lewis vouchers for a successful recommendation.