Nurse - Side Effects Management (6 month FTC)

The Opportunity:

As a Side Effects Management Nurse in our UK weight loss service, you will be a senior clinical voice, setting the standard for clinical excellence, patient safety and wellbeing within the clinical team. This role will work closely with HeliosX’s Ops Team Leads & GP Leads to provide safe and effective care to our UK patients.

The right candidate will be experienced in triaging unwell patients in a primary or secondary care environment and a confident and compassionate communicator with excellent patient care skills.

Preference is for this role to be full time (4 long days/week), including 1 weekend per month. The full time hours shifts would be between 10am - 8pm.

This role is a 6 month remote contract, with a requirement to come to the London office on occasion (2-3 times per year) for training and workshops.

Key Responsibilities:

Clinical Support & Patient Safety

• Work remotely using our EHR (secure Electronic Health Records System)
  
  
• Triage and manage patient-reported side effects, including identifying red flag symptoms and initiating appropriate action or escalation.
  
  
• Provide high-quality clinical advice, guidance, and reassurance to patients regarding their treatment and side effects.
  
  Clinical Risk Management & Escalation
  
  
• Proactively identify, document, and escalate any clinical concerns or potential patient safety risks to the appropriate clinical lead or GP or healthcare facility.
  
  
• Provide GP communication as required.
  
  
• Liaising with Secondary healthcare facilities when referrals are required.
  
  
• Participate in root cause analyses or case reviews following incidents or near misses, contributing to learning and service improvement.
  
  
• Adhere to internal clinical governance processes and contribute to continuous improvement of risk management protocols.
  
  What You’ll Bring
  
  Qualifications:
  
  
• NMC registration
  
  
• Prescribing qualification desirable but not essential
  
  Experience:
  
  
• 5 years direct clinical patient care experience, preferably with triaging, emergency care, urgent care or diabetes/obesity management in primary or secondary care
  
  
• Experience in following clinical pathways/protocols
  
  
• Experience handling medication side effects, red flag symptoms, and clinical escalations
  
  Core Skills:
  
  
• Excellent clinical judgement and patient risk assessment skills
  
  
• Exceptional communication and interpersonal skills
  
  
• Strong attention to detail and accurate clinical documentation
  
  
• Confidence working autonomously in a fast-paced, digital-first healthcare environment
  
  
• Compassionate, calm, and patient-centred approach
  
  Why work with us?
  
  At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
  
  Aside from working with our all-star team, we have a wide range of benefits of coming on board