Medications Service & Operations Lead

Medications Services & Operations Lead

Location: Multisite – East Cambridgeshire

Hours: Monday – Friday 37 hours a week (flexibility on start and finish times)

Salary: up to £55,000 per annum depending on experience

Duration: Permanent

Benefits: 25 days holiday + bank holidays (increases with long period of service), enhanced sick pay, enhanced parental pay and pension contribution (21.6%)

Are you an experienced leader with a background in Dispensary or Pharmacy services at management level? Do you thrive managing multi-site teams and driving operational excellence? This is a rare opportunity to step into a senior role with a growing GP practice group serving over 40,000 patients across East Cambridgeshire.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Oversee day-to-day operations of dispensary teams across 3 GP practices
  
  
• Lead, mentor, and support over 40 staff including dispensary managers, medicines technicians, and procurement teams
  
  
• Develop and implement integrated workflows across sites to create a seamless service for patients
  
  
• Drive compliance with MHRA, GPhC, and NHS regulations, including controlled drugs governance
  
  
• Optimise stock control, procurement, and supply chain processes to ensure cost-effective practices
  
  
• Work with finance teams to monitor budgets, produce financial reports, and drive improvements in dispensary profitability
  
  
• Use data analysis (Excel, ePACT2, clinical systems) to monitor prescribing trends and support evidence-based decisions
  
  
• Champion the adoption of technology to streamline operations and reporting.
  
  
• Build and maintain strong relationships with NHS commissioners, local pharmacies, and pharmaceutical suppliers
  
  
• Support organisational strategy and cultural change initiatives as part of the senior operations team
  
  What we are looking for:
  
  
• Proven experience managing dispensary services or multi-site healthcare operations
  
  
• Strong financial acumen with experience managing budgets and reporting
  
  
• Confident using data and systems to inform operational decisions
  
  
• A collaborative leader who inspires and develops high-performing teams
  
  
• Excellent organisational and stakeholder management skills
  
  
• Flexible and resilient, with the ability to travel regularly between sites
  
  
• Full UK Driving Licence and your own transport
  
  Desirable Skills – NOT ESSENTIAL:
  
  
• Background in primary care or GP practice management
  
  
• Knowledge of NHS systems such as SystmOne, ePACT2, or EPS
  
  
• Relevant professional qualifications (e.g., Pharmacy Technician or Dispenser)
  
  So, are you ready for your next job? Hit on the apply button today
  
  If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
  
  INDCOM