Medical Device Field Service Engineer

Job Advertisement: Field Electrical/ Service Engineer
Location: Maidenhead based - Some Travel required in UK & optionally Ireland
Contract Type: Permanent
Annual Salary: £35,000 - £40,000
Working Pattern: Full Time
Driving Required: Yes
Essential for the role.

Biomedical or Electrical/Electronic qualification (HND/Degree).
Valid driving licence
Field Engineer experience.
Customer service experience.Working Pattern: Full Time - Monday to Friday 8.30-5pm
Benefits:

25 days holiday
Pension: 4% matched contribution by employee and employer; increasing to 5% should the employee wish after passing probation
Company car
Option to purchase private medical insurance
Life assurance at 3x salary
Sickness benefit
EAP
Other health related benefits
Company meeting 3 times a year with activity and evening meal
Kitchen facilities and breakroom
Lots of parking
Are you a service technician with a passion for customer service? Do you thrive on problem-solving and enjoy hands-on work in dynamic environments? If so, we have the perfect opportunity for you! We are seeking a dedicated Service Technician to join our vibrant Operations team.
Why Join Us?
At our organisation, we pride ourselves on being trusted technical advisors. We believe our people are our biggest asset, and we're looking for someone who shares our commitment to excellence in product maintenance and repair.
What You'll Do:
As a Service Technician, your primary responsibility will be to deliver outstanding service to both customers and colleagues. Here's a glimpse of what you'll be tackling:

Service and Repair: Provide high-quality repairs and maintenance of our products, whether in office settings or on-site in healthcare environments.
Technical Queries: Listen to and understand customer requirements, making accurate technical recommendations to ensure smooth equipment functioning.
Documentation: Maintain meticulous records by following our servicing protocols and generating detailed service reports.
Technical Training: utilise your expertise to develop and deliver training courses for our customers, both on-site and at our Maidenhead office.
Service Visits: Conduct external service visits, including some travel to Ireland.
Technical Expertise: Continuously enhance your product knowledge to effectively support customers and the sales team in troubleshooting technical issues.What We're Looking For:
To thrive in this role, you should possess the following qualifications and skills:

Essential:- Biomedical or Electrical/Electronic qualification (HND/Degree).

• Valid driving licence.
  
• Field Engineer experience.
  
• Customer service experience.
  
  Desirable:- Experience in technical training.
  
  Key Competencies:
  
  Communication:Listen actively and communicate clearly and concisely.
  Focus:Stay aligned with our strategic goals and work diligently toward them.
  Prioritisation:Make thoughtful decisions on resource allocation.
  Problem Solving:Tackle complex challenges with innovative solutions.Why You'll Love Working Here:
  Joining our team means becoming part of an enthusiastic, collaborative culture where your ideas are valued. You will be empowered to grow your skills, and enjoy a supportive environment that encourages continuous learning and professional development.
  If you are ready to take your career to the next level and make a meaningful impact in the field of biomedical services, apply now! We can't wait to meet you!
  To Apply:
  Please send your CV and a cover letter outlining your qualifications and why you are the perfect fit for this role.
  Let's make a difference together!
  Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
  
  Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
  
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