Installation Coordinator

Are you a natural organiser with a talent for communication and multitasking?DD Products & Services Ltdis looking for a highly efficient and proactiveInstallation Coordinatorto join ourEngineering Supportteam inStirling.

In this role, you’ll manage multiple capital equipment installation projects, ensuring everything from site surveys to post-installation follow-ups runs smoothly. You’ll be at the centre of our operations, coordinating between customers, internal teams, and external stakeholders to deliver high-quality, on-time results.

🔍 About the Role

You’ll support the full equipment installation process — from quoting and planning through to delivery and aftercare — ensuring customer satisfaction at every stage. You’ll be responsible for tracking progress, resolving issues, and keeping stakeholders informed.

🛠️ Key Responsibilities

• Manage a portfolio of equipment installation projects
• Raise and follow up on quotations through to sale or lead expiry
• Schedule and coordinate site surveys, deliveries, and installs
• Liaise with internal and external teams to ensure seamless operations
• Maintain accurate project data within CRM systems
• Handle customer queries, resolve complaints, and build strong relationships
• Provide clear project updates and strategic plans to internal stakeholders
• Support the invoicing process and documentation

✅ What We’re Looking For

• Excellent verbal and written communication skills
• Strong organisational and project coordination abilities
• Comfortable using Microsoft Office (Excel, Word, PowerPoint)
• Experience managing multiple priorities and solving problems efficiently
• Knowledge of dental, pharmaceutical, or healthcare sectors is a plus
• Previous experience in project management or coordination roles

🌟 What We Offer:

In addition to a competitive salary, we offer abrilliant range of benefitsto support your wellbeing, lifestyle, and long-term future:

• 💷Discretionary company performance bonus
• 🛍️Comprehensive employee discount portal– savings on gym memberships, shopping, and days out
• 🚲Cycle2Work scheme
• 🎉Extra day off for your birthday
• 🌴33 days’ holiday (including bank holidays)with the option to purchase more
• 🍼Enhanced maternity, paternity, and company sick pay
• 👓Eye test vouchers and dental plan
• 🧠Mental health support and virtual GP access
• 💼Company pension scheme
• 💰SmartPay interest-free loan scheme
• 🛡️Life assurance cover

Why Join DD Products & Services Ltd?

Join a trusted leader in the healthcare and dental equipment industry, where your coordination and communication skills will have a direct impact on customer satisfaction and operational success. You’ll be part of a collaborative team where quality and precision matter.