Director, Global Medical Information Operations (6-Month Contract)

Company: Small, global pharmaceutical

Focus: Rare diseases

Location: Remote (UK-based)

Contract: 6 months (January 2025 start)

IR35 Status: Inside IR35 – PAYE or umbrella options available

About the Role:
Our client, a small yet dynamic global pharmaceutical company specialising in rare diseases, is seeking an experienced Director of Global Medical Information Operations. This is a 6-month contract role, offering the opportunity to drive operational excellence and innovation across medical information services worldwide.

Key Responsibilities:

Provide operational oversight of the global Medical Information enquiry handling service, ensuring continuous inspection readiness across all regions.
Optimise and enhance existing processes to improve efficiency and performance.
Manage relationships with third-party medical information vendors, including contracting, onboarding, and monitoring performance.
Support regional Medical Information leads in launching new front-line contact centres or expanding services with existing vendors.
Oversee core service delivery while proactively identifying and addressing risks, resource constraints, and process/system barriers.
Lead the preparation and execution of internal and external audits and inspections.
Drive and support specific Medical Information projects, ensuring successful delivery within scope and timelines. 
Skills & Experience Required:

Degree-level education (or higher).
Significant experience in Medical Information and Medical Operations, including regional or global leadership.
Strong expertise in medical information systems and databases.
Proven experience in vendor management and outsourcing partnerships.
Exceptional planning and project management skills, with the ability to juggle multiple priorities effectively. 
Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence