Field Services Engineer

The Company

At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation.

The Role

We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role.

The position would suit someone looking for a career in scientific field service work or to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. The position will be based out of our Sheffield office.

Responsibilities

• On-site installation and operator training of instruments and software
• Preventative maintenance and qualification (IQ/OQ)
• Diagnosis and repair of systems
• Pre- and post-sales support
• Scheduling and prioritising of service jobs
• Effective communication with customers
• Assist as needed with product demonstrations
• Prepare/submit service reports to customers

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Industry experience working with Liquid Chromatography (HPLC) or Liquid Scintillation Counting
• Full driving licence
• Willingness to travel extensively
• Highly motivated and have strong problem-solving abilities
• Excellent verbal and written communications skills
• Able to work independently
• Computer experience and proficiency

Desirable

• Relevant experience in the Pharmaceutical or Nuclear Medicine industries
• Experience of working with radioactivity would be an advantage

We invest in our people

• You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
• UK team building weekend at Center Parcs for employees and their families to attend
• Private medical insurance with BUPA
• Employee Assistance Programme
• Scottish Widows pension scheme
• Death in service policy
• Exclusive access to a holiday home in Scarborough
• On-site gym
• Gym membership scheme
• Cycle to work scheme

To apply

Please apply by completing the short application form or emailing for more information.