Field Service Engineer- Medical, Cardiff

TN United Kingdom
Cardiff
4 days ago
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Client:Location:

Cardiff, United Kingdom

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Job Reference:Job Views:

90

Posted:

22.01.2025

Expiry Date:

08.03.2025

Job Description:

Field Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, repairing, and maintaining products as well as familiarity with medical device regulations and compliance standards.

Position Overview

  1. Responsible for the planned preventative and predictive maintenance, installation, service and repair on a range of technologically innovative healthcare simulation and therapy products.
  2. Ensuring that the highest levels of customer service are maintained at all times; the role requires response to customer and internal enquiries, providing technical support.
  3. Troubleshooting and diagnosing issues with equipment that includes hardware, software, AV and networking components and performing repairs and solutions.
  4. Collaborating internally to support technical capability and training non-technical staff in basic troubleshooting.

Position Requirements

  1. A competent background in a customer facing technical capacity.
  2. Applications are encouraged from a broad range of backgrounds, examples include:
  • simulation technician
  • ex-forces engineers (medical, dental, weapons systems, electrical/mechanical)
  • biomedical engineering
  • patient monitoring, critical care, anaesthesia and ventilation systems, ultrasound and medical imaging.
  • entry level graduate
Bachelor's degree in Engineering, medical engineering, simulation technician related field or equivalent demonstrable experience. HNC or equivalent in a technical, engineering subject or equivalent demonstrable experience.

Position Remuneration

  1. Salary range £35-38K
  2. Company Car
  3. Employee wellbeing scheme including digital/video GP and physio.
  4. 25 days paid leave and public holidays.
  5. At 4 mth point 10% employer contributory pension.
  6. At 6mth point and completion of successful probation.
  7. Private healthcare plan.
  8. Health and wellbeing payment every 6mths (examples yoga, art, trainers, fitness watch).
  9. Gym membership reimbursement up to 70%.

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