Field Service Engineer

Whitchurch, Bath and North East Somerset
10 months ago
Applications closed

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Field Service Engineer - Packaging Technology
Leading Global Packaging Solutions Provider
About Our Client: Our client is a global leader in process and packaging technology, with a presence across nearly 20 countries. They develop intelligent and sustainable technologies for the pharmaceutical and food industries, ensuring that people worldwide receive high-quality medications and safely packaged food.
The Role: As a Field Service Engineer, you will join a global service organisation committed to delivering excellent customer support and contributing to the profitable growth of their clients in the pharmaceutical and food sectors.
Key Responsibilities:

  • Install, commission, and maintain new packaging lines to meet agreed specifications
  • Conduct site acceptance tests and troubleshoot equipment issues across secondary packaging equipment
  • Provide customer training on routine maintenance and operation of packaging equipment
  • Resolve electrical, mechanical, and software issues, identifying root causes
  • Liaise with the engineering team when necessary for complex problem-solving
  • Manage customer expectations and provide detailed reporting following site visits
  • Support product trials and work efficiently to minimize downtime
  • Engage in ongoing product training to stay current with the latest equipment developments
    Required Qualifications:
  • Experience in field service, preferably in packaging engineering
  • Qualifications in Mechatronics, mechanical or electrical engineering
  • Understanding of FMCG & GMP manufacturing industry
  • Proficiency in electrical, mechanical, and software engineering
  • Knowledge of modern and legacy control systems
  • Experience with high-speed packaging machine adjustment and optimization
  • Understanding of PLC theory and implementation (e.g., RsLogix, Simatic Step7)
    Essential Skills:
  • Commercial awareness with ability to identify business opportunities
  • Strong customer service orientation
  • Excellent prioritization skills to meet challenging deadlines
  • Willingness to travel and work remotely
  • Full driving license
    What's On Offer:
  • Competitive salary
  • 25 days holiday per year plus public holidays
  • Staff discount scheme with access to company benefits
  • Medical cash plan
  • Life Assurance (7 x annual salary)
  • Income protection
  • Opportunity to gain experience within a global industry leader
  • Supportive and collaborative work environment
  • Professional development opportunities
    If you're an experienced engineer looking to advance your career with a market leader in packaging technology, we want to hear from you.
    Apply now through Lynx Recruitment - your pathway to exceptional engineering opportunities

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