Field Service Engineer

Company information

Our client is a well-known distribution and sourcing company for the diagnostics industry in the UK and Ireland. Due to rapid growth and customer loyalty, the company now develops and manufactures its own range of Clinical Chemistry reagents and systems, expanding globally under its unique brand.

Role Overview

As a Field Service Engineer, you will be mainly responsible for covering the North-West England & Central Belt of Scotland, doing the maintenance, repairs, and installations of Beckmann Coulter equipment such as Haematology Analysers, Urine chemistry analysers, and their Immunoassay product line.

Person Specification

1. Background in IVD (diagnostics/blood) or wider scientific experience.
2. Previous experience working in a laboratory environment (either as an Engineer or end user with significant troubleshooting experience).
3. Previous Field Service experience (desirable, not essential).
4. A Degree or relevant qualification in Biomedical Engineering or similar (desirable, not essential).
5. Willingness to travel to mainland Europe for specific product training, as well as an induction week at the company Head Office in Ireland.
6. Willingness to travel across the North-West of England & the Central Belt of Scotland (Liverpool, Manchester, Glasgow, Edinburgh & Lanark).

Job Description

1. Responsible for the service, installation, breakdown, repair, and calibration of a range of Beckmann Coulter equipment, utilised within the diagnostics industry.
2. Attending key customer sites across the North-West of England & Central Belt of Scotland.
3. Carry out planned maintenance and breakdown calls on customer's equipment, in accordance with company procedures.
4. To prioritise and attend all breakdowns as notified in the most efficient and cost-effective manner.
5. To carry out all Contract Servicing as arranged with the service scheduler ensuring that the most cost-effective work programme is carried out.
6. Follow product service, repair, and installation method statements.

Package

1. £35,000 - £55,000 (flexible for the right candidate).
2. End of year bonus (£2,500 to £3,000 variable) & individual performance bonus (£2,000 - £7,000).
3. Pension Scheme 7% Contribution.
4. 25 days + bank holidays.
5. Company Car - hybrid cars (lower tax bracket).
6. Phone, Laptop.
7. Review of salary in line with inflation every January.
8. Company credit card.

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