Who are we? We are New Directions, a group ofcompanies that provide UK wide services (including recruitment,training, care provision and other support services) withineducation, social care, domiciliary care and the pharmaceuticalsector, from a network of offices across the UK. We have recentlybeen recognised for our fantastic business achievements across anumber of awards: - Finalists for Business Services Business of theYear and Employer of the Year – South Wales Business Awards 2024 -Finalists for Best In-House HR Team and Excellence in HR – CIPD HRWales Awards 2024 - Winner of Best Employer, and Finalists for BestPeople Services, Best Business Services and Best Sustainability –Cardiff Life Awards 2024 - Winner of Best Technology and overall,Platinum Award Winner (Checks Direct) – Cardiff Life Awards 2024 -Highly commended for Skills Development – IOD Wales Awards 2024 -Finalists for Best Temporary Recruitment Agency, Recruitment Agencyof the Year 100+ employees and Most Effective Compliance Operation– Recruiter Awards 2024 - Finalists for Scale-Up of the Year andTeam of the Year (Checks Direct) – Fintech Wales Awards 2024 -Finalists for Best Technology (Checks Direct) – EntreConf Awards2024 - Finalists for The Employer of the Year, Mid-Market Businessof the Year Award and Family Business of the Year Award – Lloyd’sBank British Business Excellence Awards 2024 - Finalists forTemporary Recruitment Company of the Year and Best RecruitmentCompany to work for (£50m to £100m) – TIARA Awards 2024 - Finalistsfor Employer of the Year, Financial & Professional ServicesBusiness of the Year and Technology Business of the Year – CardiffBusiness Awards 2024 Job purpose: To provide quality educationalstaff supply service to all schools and education supply workers inyour allotted area of responsibility, in a manner that enhances thereputation of the company and leads to business growth fromsatisfied customers. Main duties: - To recruit, vet and maintaineffective working relationships with all candidates available forsupply work within your designated area of responsibility. -Respond effectively to a range of inbound telephone businessenquiries and where practical convert the enquiry to an appropriatebooking in accordance with specified processes, procedures,standards and relevant New Directions Education Ltd regulations. -Undertake effective outbound sales calls to secure work for yoursupply staff and where practical convert to an appropriate bookingin accordance with specified processes, procedures, standards andrelevant New Directions Education Ltd regulations. - Maintainregular contact with all of your supply staff to keep them in yourfold and available for work through New Directions Education Ltdfor the maximum % of their time. - Arrange and undertake effectiveclient visits generating new business and providing qualityfollow-up service visits for existing clients. Whilst on visits andduring call activity to schools promote ND Ed full services i.e CPDTraining. - Maintain a good working understanding of New DirectionsEducation Ltd database system (RDB) such that its benefits arefully exploited whilst updating data in a disciplined manner. Keepabreast of all changes as they arise. - Prepare suitable qualityCVs and profiles for all supply staff seeking long-term work. -Monitor & liaise with Branch Manager re reports affecting owngeographical areas. - To protect your valuable supply staffavailability by ensuring that you fill their diaries with suitablework through actively selling them in advance. - Support NDEwebinars and education events, ensure that places are offered to asmany different clients/candidates as possible without inviting thesame individuals. - To develop relationships in all using schoolswith the full range of staff who might benefit from our services:The person in ‘charge of supply’, the head-teacher, the ALNCO andstaff responsible for filling vacancies (heads of departments /deputy heads). - Such other tasks as are delegated by your BranchManager at any time. - In busy periods, assist other accountmanagers to fill bookings. Main responsibilities: - Responsible forproviding educational supply staff with a professional agencysupply service, finding them the supply work they desire whilsttreating them with respect and being open and honest at all times.- Responsible for compliance with all relevant legislation, andprocesses, policies, and procedures. - Responsible for takingreasonable care of your own health and safety and ensuring that youtake reasonable care not to put other people (including fellowemployees and members of the public) at risk by what you do or donot do in the course of your job. - Responsible for safeguardingassets within your control and possession, including but notlimited to hardware, software, systems, or information, and toreport any suspected breach in security without delay, to therelevant personnel as required. - Responsible for thenon-disclosure of any confidential information and/or trade secretsof the Company to third parties and/or the misuse of anyconfidential information and/or trade secrets of the Company foryour own purpose/benefit. - Responsible for establishing,maintaining, and developing excellent working relationships withcolleagues within your department and the wider Company. -Responsible for delivering exceptional levels of customer service;both to internal and external customers. - Responsible forcommunicating with people in a respectful, courteous, andprofessional manner at all times. Educational/qualificationattainments: Full UK Drivers License Knowledge, skills andexperience: - Highly competent at all aspects of the role. -Previous experience in a recruitment or sales background. - Goodmarket knowledge e.g. funding opportunities, PSL. - High knowledgeof REC Code of Conduct. - Excellent knowledge of the recruitmentprocess. - Full understanding of desk revenue generated as per setbudget GP for individual desk. - Strong knowledge of the AWRlegislation with the ability to manage AWR compliance. - Able tomake decisions using available data and information. - Excellenttime management skills – ability to plan and prioritise workload,maximising productivity. - Ability to assist junior team members. -Efficient user of RDB, Swyx and Teams. - Ability to build andmaintain information bank. - Ability to promote services makinghigh quality sales. - Ability to market through social media. -Excellent knowledge of child safeguarding. - Excellent telephonemanner. - Maintains quality for all users. - Has a bank oftestimonials readily available to promote service. - Able to managemargin control with the ability to deliver strong performance.Personal qualities: - Able to communicate clearly and accuratelywith people at all levels. - Able to develop effective workingrelationships. - Able to effectively solve problems. - Able tomaintain the highest levels of confidentiality and data security. -Able to remain positive and enthusiastic if working under pressure.- Able to work as part of a team. - Able to work independently. -High levels of accuracy and attention to detail. - Highlyorganised. - Self-motivated and self-reliant. What we offer:Fantastic employee benefits including: - Regular social, health andwell-being events. - A flexible working environment, with theopportunity for hybrid working. - Health Cashback scheme. - LifeAssurance of 4 x salary. - Pension Salary Sacrifice Scheme. - Agenerous annual leave entitlement of 25 days holiday plus bankholidays (rising to 27 days holiday after two years’ service). -Opportunity to purchase additional annual leave through salarysacrifice. - A day off for your birthday. - A Giving Back day – tooffer your services to the local community. - Electric VehicleSalary Sacrifice Scheme (subject to qualifying eligibilitycriteria). - Cycle to Work Salary Sacrifice Scheme (subject toqualifying eligibility criteria). - Opportunity to join our 3%interest Christmas savings scheme. - Employee referral scheme; youcan earn between £250 and £500 for each successful referral intothe business. #J-18808-Ljbffr
