Job summary

An exciting new opportunity is available to join the the Data Quality Assurance team as a new Data Quality Assurance Specialist.

The role will support the Data Quality Assurance Manager and DQ leads across the Trust to deliver continued improvement in the quality of data and information systems by identifying any Data Quality issues and developing potential solutions along with users, asset owners, administrators, and system providers

This will cover a wide variety of aspects including the use of the front-end Information Systems by operational staff, technical improvements to these systems, improvements to the data processing and supporting delivery of complete, timely and accurate data in the Trust's back end Data Warehouse

This role requires someone with an attention to detail, aptitude for identifying errors in the Trusts reporting data and ability to focus on complex tasks for long periods of time.

This role would suit an individual with experience in relevant Trust roles and the wider NHS, an experience user of Trust information software and an analytical/data skill set.

Main duties of the job

The main duties of the DQA team are to :

Identify potential Data Quality issues contained in key Trust information systems, the Data Warehouse and Data Lake. Extract, collate, and interpret information from multiple Trust systems. Create queries in SQL for implementation to the Trusts Data Quality tool for monitoring and cleanse activity by system users and administrators. Work with Asset Owners to resolve system related Data Quality issues which are affecting Trust reporting. Work with Operational teams to create/refine processes to reduce input of incorrect data and user errors which could affect Trust reporting. Create additional reporting on DQ issues in Excel and Power BI . Create detailed assurance reports on identified DQ issues for escalation through internal governance processes.

About us

The Data Quality Assurance team was established to increase wider focus on Data Quality issues across the organisation.

The successful applicant will be part of a small team who interact with many other teams across different directorates of the organisation, including technical and non-technical disciplines and operational and non-operational staff.

We are collaborative , open and supportive team, consisting of staff with a wealth of understanding of many roles and systems across the organisation. However, we also draw on the expertise of multiple specialists across the Digital directorate and our operational colleagues to achieve the shared goal of improving data quality in line with the Trusts policy.

Job description

Job responsibilities

Please refer to the attached Job Description and Personal Specification for further information.

For further clarification or a discussion about the role, please contact the Data Quality Assurance Manager.

Person Specification

Qualifications

Essential

Educated to Postgraduate Level in Computing and IT or Technology discipline or equivalent relevant work experience. Demonstrable experience in a role which involved specialist knowledge of at least one Trust system, for example: oCleric CAD (999) oCleric CAD (PTS) oGRS (Rostering) oESR In-depth understanding of the National Standards, Policies and Procedures by which the Organisation is governed. Advanced data extraction skills, including SQL. Power BI qualification or evidence of advanced use in previous job roles.

Desirable

Professional registration with the British Computer Society (FEDIP/RITTECH). Understanding of several disciplines, eg financial management, performance management, information systems, and staff management.

Skills and Knowledge

Essential

Excellent analytical and problem-solving skills. Excellent written and verbal communication/ presentation skills. Excellent presentation skills - able to communicate complex, contentious, and sensitive information to technical and non-technical staff/stakeholders. Ability to prepare and deliver training in data quality processes and systems. Able to learn new systems and processes through personal development and structured training. Ability to challenge stakeholders on their processes. Excellent Microsoft skills, including advanced Excel. In-depth knowledge of the Trust's National Reporting Guidelines (including AQIs). Leadership skills and experience.

Experience

Essential

Experience of using a data quality software tool (ie Aperture) to manage data quality rules and reporting Experience of managing data security, including managing access requests to data systems in line with agreed processes and policies. Experience of working with highly complex and sensitive data. Experience in liaising with customers and executives.

Desirable

Experienced in presenting complex and contentious data to technical and non-technical stakeholders. Experience in maintaining policies and procedures in line with the Trust's requirements.

Personal Qualities, Abilities and Attributes

Essential

In depth understanding of the NHS and Data Protection Policies. Good planning and organisational skills to meet tight deadlines. Ability to work as a team to resolve DQ issues across multiple systems. Confidence and ability to act and implement changes as the Trust's technical specialist advising Organisation Leaders on the changes required to meet the National Reporting Requirements. Confident in advising senior managers internally and externally to the Organisation to follow your recommendations. Ability to focus for extended periods of time on highly complex data. Self-discipline and organisation skills to work alone on tasks for a long period of time. Understand the importance of confidentiality of patients' and colleagues' data

EEAST Values and Behaviours

Essential

Evidence that personal behaviour reflects Trust Values.