Creative Account Manager - Advertising Agency

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?
At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.

Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.

You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter.

Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here.

Please note that this role is based in London, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays.

The role of Account Director will see you take ownership of your accounts, with a focus on client satisfaction, business development, profitability and staff performance. As an Account Director, you will ensure that your clients receive the highest individual attention and that we deliver projects on time, on budget and on brief. You will lead the consultation on key strategic communication ensuring contextual suitability, exceptional creative work and industry-first innovation and quality in all campaigns. You will lead and inspire your team in their professional and personal development.

You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns and lead your team by example.
You will be instrumental in shaping the strategy and judging creative concepts in relevance to the original brief.
You will take ownership for the management of your team; leading by example and supporting their individual needs.
You will be responsible for the financial health of your accounts, proactively identifying and resolving any issues and escalating these to the Client Services Director when appropriate.

Experience at AD level in a similar role in a creative/med coms agency (7 years)
Healthcare account management experience is a must in an agency environment
Line management experience for a small team
Some brand and strategy experience or at least working on more strategic projects
Experience taking creative briefs for global clients
A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

Hybrid Working – 3 days in the office (flexible working options are available for in-office days)
~ Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
~ Option to buy, carry or sell holidays
~ Seasonal working hours
~ Enhanced family leave, pay and return to work benefit scheme
~ Extensive L&D support
~ Sabbatical opportunities
~ Season ticket interest free loans for travel
~ Cycle to work scheme
~ Life insurance (4x salary)
~ Company pension scheme
~ Fully compensated company events
~ Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
~+24/7 access to a free, confidential and independent Employee Assistance Programme